Topic
  • 2 replies
  • Latest Post - ‏2008-07-31T14:38:46Z by SystemAdmin
SystemAdmin
SystemAdmin
42 Posts

Pinned topic Kodak scanner i610 with Capture 5.0

‏2007-11-01T22:39:07Z |
We had just replaced one of our older scanner with a Kodak i610. It is connected to an PC with IDMDT 3.3 hotfix 15 and Capture 5.0 using ISIS. Every now and then when the scanner idles for about 15 minutes, it goes into hypernation (energy saver mode) and that causes Capture to be unresponsive. To clear it up, the scanner will need to restart and the Capture PC will also need to restart.

Has anyone encountered this before?
Updated on 2008-07-31T14:38:46Z at 2008-07-31T14:38:46Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    42 Posts

    Re: Kodak scanner i610 with Capture 5.0

    ‏2007-11-26T19:49:53Z  
    We have the kodak i610 but are on capture 4.1. Yes, the scanner goes into energysaver mode, but you can adjust that idle time upward from the default of fifteen minutes. We have not had to restart the scanner or PC because of it not coming out of "sleep" mode.

    Did you open a PMR with IBM about this? I'd like to know if this is fixed in a patch because we intend to upgrade to Capture 5 next year, although we intend to jump to 5.1.

    Sorry, I'm no help on a workaround or fix.
  • SystemAdmin
    SystemAdmin
    42 Posts

    Re: Kodak scanner i610 with Capture 5.0

    ‏2008-07-31T14:38:46Z  
    We have the kodak i610 but are on capture 4.1. Yes, the scanner goes into energysaver mode, but you can adjust that idle time upward from the default of fifteen minutes. We have not had to restart the scanner or PC because of it not coming out of "sleep" mode.

    Did you open a PMR with IBM about this? I'd like to know if this is fixed in a patch because we intend to upgrade to Capture 5 next year, although we intend to jump to 5.1.

    Sorry, I'm no help on a workaround or fix.
    What interface are you using to connect the scanner to the PC?

    I see that i610 comes only with a Firewire interface. Is that interface supported by Filenet Capture?

    Thanks