Topic
1 reply Latest Post - ‏2007-04-04T07:49:05Z by SystemAdmin
SystemAdmin
SystemAdmin
2340 Posts
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Pinned topic MQWFClient-FMC - FMC00014E Timeout occurred:

‏2007-04-03T18:01:27Z |
Hi

I have a Workflow server (WebSphere MQ Workflow Version 3.6.0.0) with a cluster FMCGRP and configuration FMCQM - Queue Manager).
The Operating System is AIX 5.3.
WebSphere Network Deployment 6.0

Following are the Timeout occurred issues we are facing in MQ Web Client on the above AIX Environment.

4/3/07 7:07:46:423 CEST 000000e1 WebApp A SRVE0181I: IBM WebSphere MQ Workflow Web Client [/MQWFClient-FMC] http://Servlet.LOG: doGet (queryProcessInstances): com.ibm.workflow.servlet.client.ClientException: FMC00014E Timeout occurred: com.ibm.workflow.client.util.FmcApiException:
FMC38009E MQSeries Workflow API Error :
API Return Code : 14
Error Origin : FmcFMLC.java
Error Message : FMC00014E Timeout occurred
Nested Exception : None
at com.ibm.workflow.client.util.FmcFMLC.GetMsg(FmcFMLC.java(Compiled Code))
at com.ibm.workflow.client.util.FmcFMLC.Converse(FmcFMLC.java(Compiled Code))
at com.ibm.workflow.client.api.FmcSession.CallSync(FmcSession.java(Compiled Code))
at com.ibm.workflow.client.api.FmcProcessInstanceList.queryProcessInstances(FmcProcessInstanceList.java:96)
at com.ibm.workflow.servlet.client.SessionContextImpl.setInstances(SessionContextImpl.java:760)

fmcsys.log
04/03/07 09:43:52 FMC12240E Execution server instance(s) stopped with an error.
04/03/07 09:43:52 FMC12240E Execution server instance(s) stopped with an error.
04/03/07 09:43:53 FMC10500I Execution server instance started.
04/03/07 09:43:53 FMC10500I Execution server instance started.
04/03/07 09:43:53 FMC12240E Execution server instance(s) stopped with an error.
04/03/07 09:43:53 FMC31059W The retry limit for message "QryProcessInstances" from "RTC" was exceeded. The message cannot be
processed and it has been ignored.
04/03/07 09:43:53 FMC10500I Execution server instance started.

In the MQ WebClient :-

1. We are able to login successfully but when we select the Instance list from Navigation drop down box, Timeout occurred.

2. We created the new instance list by deleted the existing one. Then from new instance list we deleted all the instances and started using that. But sometimes though there are very few instances in the Instance list, problem mentioned in Point 1 persists.

I daily treid to restart MQ Workflow Server / WebClient App Server and Database Server but still Timeout occurred.

Could anyone please help on these.

Please let us know if you need any more details.

Thanks.
d3epak.
Updated on 2007-04-04T07:49:05Z at 2007-04-04T07:49:05Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    2340 Posts
    ACCEPTED ANSWER

    Re: MQWFClient-FMC - FMC00014E Timeout occurred:

    ‏2007-04-04T07:49:05Z  in response to SystemAdmin
    Hi,

    the problem that you are describing is clearly a bug!
    You should upgrade your MQWF server level to the latest service pac
    (SP#4).
    If the problem persists you should open a PMR and contact our Support
    Team.
    My best guess is, that you use a 'poisoned' filter in your instance list.
    Maybe you
    can post your list definition in this forum.

    By the way: there should be additional debug information for the FMC12240E
    error
    either in the fmcsys or in the fmcerr log file.

    Volker Hoss
    IBM WebSphere Process Server Development