Topic
  • 4 replies
  • Latest Post - ‏2014-07-18T07:06:28Z by nagaraj.s
Niraj Kumar Mishra
Niraj Kumar Mishra
7 Posts

Pinned topic Email notification when any computer greyed out in iem console

‏2014-05-05T15:27:11Z |

Hi All,

Can you please help me to configure email alert whenever any computer whose last report time is greater than one hour. Report should contain hostname.

Thanks

Niraj

  • Tim.Rice
    Tim.Rice
    7 Posts

    Re: Email notification when any computer greyed out in iem console

    ‏2014-05-05T17:21:36Z  

    From WebReports ...

    1. Click "Explore Data"
    2. Under the Filter select "Computer" then type "Last Report Time", select "Greater Than", enter "1" and select "Hours"
    3. Include any additional fields/properties you want included in the report, Computer Name is a default, if you want the FQDN, include a property for it in the report.
    4. Save the Report (I used "Last Report 1 Hour")
    5. Click on "Report List" find your report ("Last Report 1 Hour"), click the word "No" in the Scheduled column.
    6. Fill out the schedule information as you see fit.

    Assuming you have WebReports configured to be able to send you email messages, you should now receive an emailed report of machines that have not reported in the last hour.

    Be careful how you trigger the report or you may get a substantial number of emails from the server every day.  I know that with my installation of 37k endpoints, we have a large number of laptops that may be turned off at any given time so i'd limit my report to once a day.  You could also adjust the Filter to only include Endpoints of a particular type (ie Servers, etc).

    NOTE: The time it takes for an Endpoint to be 'greyed out' in the console is configurable for each Console installation.  It's under File | Preferences and is the "Mark as offline after" property.  It's not a server wide setting.

  • Niraj Kumar Mishra
    Niraj Kumar Mishra
    7 Posts

    Re: Email notification when any computer greyed out in iem console

    ‏2014-05-06T09:36:24Z  
    • Tim.Rice
    • ‏2014-05-05T17:21:36Z

    From WebReports ...

    1. Click "Explore Data"
    2. Under the Filter select "Computer" then type "Last Report Time", select "Greater Than", enter "1" and select "Hours"
    3. Include any additional fields/properties you want included in the report, Computer Name is a default, if you want the FQDN, include a property for it in the report.
    4. Save the Report (I used "Last Report 1 Hour")
    5. Click on "Report List" find your report ("Last Report 1 Hour"), click the word "No" in the Scheduled column.
    6. Fill out the schedule information as you see fit.

    Assuming you have WebReports configured to be able to send you email messages, you should now receive an emailed report of machines that have not reported in the last hour.

    Be careful how you trigger the report or you may get a substantial number of emails from the server every day.  I know that with my installation of 37k endpoints, we have a large number of laptops that may be turned off at any given time so i'd limit my report to once a day.  You could also adjust the Filter to only include Endpoints of a particular type (ie Servers, etc).

    NOTE: The time it takes for an Endpoint to be 'greyed out' in the console is configurable for each Console installation.  It's under File | Preferences and is the "Mark as offline after" property.  It's not a server wide setting.

    Hi ,

    Thanks for excellent reply. Can I trigger this report based on relevance.

     

    Thanks

    Niraj

  • Tim.Rice
    Tim.Rice
    7 Posts

    Re: Email notification when any computer greyed out in iem console

    ‏2014-05-06T17:01:34Z  

    Hi ,

    Thanks for excellent reply. Can I trigger this report based on relevance.

     

    Thanks

    Niraj

    There is a field for Relevance to be used to trigger the report.  It's in the Activity Triggers section.

    What kind of Relevance did you have in mind?

    Updated on 2014-05-06T17:04:15Z at 2014-05-06T17:04:15Z by Tim.Rice
  • nagaraj.s
    nagaraj.s
    12 Posts

    Re: Email notification when any computer greyed out in iem console

    ‏2014-07-18T07:06:28Z  

    Hi,

    In TEM web reports  can we have an alert for hard-disk (or) processor change from user side

    can we get an alert (email) for this case

    please help me how can i get (or) configure this case

     

    Regards

    Nagarajan