Pinned topic IBM SAS Module Problem
gez 1100008592267 PostsACCEPTED ANSWER
Re: IBM SAS Module Problem2013-05-13T12:52:03Z in response to MJABER
First off, make sure the default gateway for the SAS and RAID IP addresses is set for the AMM IP address, not your actual gateway IP
It may be helpful to know what kind of switch you have in Bay1 because the RAID portion of the RSSM communicates through Bay1.
If changing the gateway doesnt help, you may need to reboot the AMM, switch in Bay1, and the RSSMs.
Once you have comminication restored to the RSSMs, run an alert -get to find out why IO module 3 needs attention.
Guy Kempny 270000AFXA16 PostsACCEPTED ANSWER
Re: IBM SAS Module Problem2013-05-17T10:58:47Z in response to gez
Can you tell us i this is a newly configured system or one thats been running for some time.
Without reading the log:
1. Can you tell us the firmware of the SAS RAID controller module. You have to be at firmware 1.2.4.011 or higher for 1 SAS RAID Controller card being supported in bay 3.
2. What are the firmwares of the HDD in the DSM modules. My suspicions is that HDD firmware higher than the SAS RAID Controller card firmware may cause issues.
3. The SAS RAID Controller card IP address and the AMM must be on the same subnet.