Topic
  • 4 replies
  • Latest Post - ‏2013-07-22T08:28:42Z by AeYoung_Sun
AeYoung_Sun
AeYoung_Sun
3 Posts

Pinned topic Mobile Faves - Offline report save problem (Android

‏2013-07-10T02:44:26Z |

Hello,

I'm testing Mobile Faves app on Android device.

I successfully added Web Query Server. 

I tested HTML Report and Active Report. 

Online view was good, but when I tried to save it into offline file, the error occurred though I published those reports.

The error message is "Report cannot be saved."

Is there anyone that knows the solution for this problem?

 

  • CMcHugh
    CMcHugh
    30 Posts

    Re: Mobile Faves - Offline report save problem (Android

    ‏2013-07-16T17:24:47Z  

    I'm having the exact issue.  Have you found a solution?

  • AeYoung_Sun
    AeYoung_Sun
    3 Posts

    Re: Mobile Faves - Offline report save problem (Android

    ‏2013-07-17T01:19:08Z  
    • CMcHugh
    • ‏2013-07-16T17:24:47Z

    I'm having the exact issue.  Have you found a solution?

    Unfortunately not yet.

  • ksteinbrink
    ksteinbrink
    229 Posts

    Re: Mobile Faves - Offline report save problem (Android

    ‏2013-07-17T02:52:06Z  

    Unfortunately not yet.

    Hello,

    This is a known problem with the app.  Unfortunately, a fix is not yet available.   Please open a PMR if you'd like to track the problem with Support.

    Thank you.

     

    Regards,

    Kathy

  • AeYoung_Sun
    AeYoung_Sun
    3 Posts

    Re: Mobile Faves - Offline report save problem (Android

    ‏2013-07-22T08:28:42Z  

    Hello,

    This is a known problem with the app.  Unfortunately, a fix is not yet available.   Please open a PMR if you'd like to track the problem with Support.

    Thank you.

     

    Regards,

    Kathy

    Thanks. I opened a PMR. Let me update the result later.