Topic
4 replies Latest Post - ‏2013-07-22T08:28:42Z by AeYoung_Sun
AeYoung_Sun
AeYoung_Sun
3 Posts
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Pinned topic Mobile Faves - Offline report save problem (Android

‏2013-07-10T02:44:26Z |

Hello,

I'm testing Mobile Faves app on Android device.

I successfully added Web Query Server. 

I tested HTML Report and Active Report. 

Online view was good, but when I tried to save it into offline file, the error occurred though I published those reports.

The error message is "Report cannot be saved."

Is there anyone that knows the solution for this problem?

 

  • CMcHugh
    CMcHugh
    30 Posts
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    Re: Mobile Faves - Offline report save problem (Android

    ‏2013-07-16T17:24:47Z  in response to AeYoung_Sun

    I'm having the exact issue.  Have you found a solution?

    • AeYoung_Sun
      AeYoung_Sun
      3 Posts
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      Re: Mobile Faves - Offline report save problem (Android

      ‏2013-07-17T01:19:08Z  in response to CMcHugh

      Unfortunately not yet.

      • ksteinbrink
        ksteinbrink
        137 Posts
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        Re: Mobile Faves - Offline report save problem (Android

        ‏2013-07-17T02:52:06Z  in response to AeYoung_Sun

        Hello,

        This is a known problem with the app.  Unfortunately, a fix is not yet available.   Please open a PMR if you'd like to track the problem with Support.

        Thank you.

         

        Regards,

        Kathy

        • AeYoung_Sun
          AeYoung_Sun
          3 Posts
          ACCEPTED ANSWER

          Re: Mobile Faves - Offline report save problem (Android

          ‏2013-07-22T08:28:42Z  in response to ksteinbrink

          Thanks. I opened a PMR. Let me update the result later.