Topic
  • 1 reply
  • Latest Post - ‏2013-10-24T15:30:31Z by Schouten
SaqibFarooq
SaqibFarooq
26 Posts

Pinned topic Generate Service Request From SMS

‏2013-09-12T11:20:01Z |

Hi All,

I am using IBM SCCD 7.5.1 on windows server 2008.

Now the requirement of customer is, they can generate service request by sending sms only?

Is that possible?

Best Regards,

Saqib Farooq

  • Schouten
    Schouten
    2 Posts

    Re: Generate Service Request From SMS

    ‏2013-10-24T15:30:31Z  

    Hi,

    I would suggest using a service that converts sms to email. Maybe this article will help you.

    http://www.digitaltrends.com/mobile/how-to-send-texts-to-email/

    Once you receive messages in a Mailbox, Maximo,sccd is able to create/maybe update a service request using the E-mail listener.

    Regards