Topic
5 replies Latest Post - ‏2013-10-21T18:14:01Z by ZEric
ZEric
ZEric
19 Posts
ACCEPTED ANSWER

Pinned topic Can Maximo run a java program in escalated action

‏2013-10-18T04:38:39Z |

I posted another message for email escalation. I need to send a list in one email. If it is not doable, I am thinking another option. In the escalated action, if maximo can run a java program, I can send the list (report) in an email sent by java program.

Therefoere, I wouod like to ask if anybody could help. teach me how to run a java program in escalated action.

Thanks

  • dhohnstein
    dhohnstein
    24 Posts
    ACCEPTED ANSWER

    Re: Can Maximo run a java program in escalated action

    ‏2013-10-18T15:26:15Z  in response to ZEric

    I think somewhere on the WIKI or support site there is a technote (Pam Denny wrote it I think) about how to configure (with a provided custom action class) an action to attach a work order details report as a PDF and email it to a recipient.  That might get you in the right direction.

    • ZEric
      ZEric
      19 Posts
      ACCEPTED ANSWER

      Re: Can Maximo run a java program in escalated action

      ‏2013-10-18T16:49:38Z  in response to dhohnstein

      Thanks for your reply. My assignment is to send the list in an email in an escalation. It seems the notification does not work for my task, and  a customized action will do. I will try it.

      Anybody has further instruction, please kindly reply.

      Thanks. It is a great forum!

      Updated on 2013-10-18T16:50:31Z at 2013-10-18T16:50:31Z by ZEric
  • bportaluri
    bportaluri
    48 Posts
    ACCEPTED ANSWER

    Re: Can Maximo run a java program in escalated action

    ‏2013-10-19T07:19:25Z  in response to ZEric

    Here are some resources:

    You only have to put all these pieces together...

     

    • ZEric
      ZEric
      19 Posts
      ACCEPTED ANSWER

      Re: Can Maximo run a java program in escalated action

      ‏2013-10-21T00:52:57Z  in response to bportaluri

      Thank you very much for the samples! I am just towards to that point, and get your help at the right time.

    • ZEric
      ZEric
      19 Posts
      ACCEPTED ANSWER

      Re: Can Maximo run a java program in escalated action

      ‏2013-10-21T18:14:01Z  in response to bportaluri

      I had another question. If there are 5 records that meet the escalation condition, the action will be called 5 times. What is the best way to prevent multiple actions. Only the first one is necessary. How to do it.

      Thanks.