Topic
  • 5 replies
  • Latest Post - ‏2013-10-21T18:14:01Z by ZEric
ZEric
ZEric
23 Posts

Pinned topic Can Maximo run a java program in escalated action

‏2013-10-18T04:38:39Z |

I posted another message for email escalation. I need to send a list in one email. If it is not doable, I am thinking another option. In the escalated action, if maximo can run a java program, I can send the list (report) in an email sent by java program.

Therefoere, I wouod like to ask if anybody could help. teach me how to run a java program in escalated action.

Thanks

  • dhohnstein
    dhohnstein
    25 Posts

    Re: Can Maximo run a java program in escalated action

    ‏2013-10-18T15:26:15Z  

    I think somewhere on the WIKI or support site there is a technote (Pam Denny wrote it I think) about how to configure (with a provided custom action class) an action to attach a work order details report as a PDF and email it to a recipient.  That might get you in the right direction.

  • ZEric
    ZEric
    23 Posts

    Re: Can Maximo run a java program in escalated action

    ‏2013-10-18T16:49:38Z  

    I think somewhere on the WIKI or support site there is a technote (Pam Denny wrote it I think) about how to configure (with a provided custom action class) an action to attach a work order details report as a PDF and email it to a recipient.  That might get you in the right direction.

    Thanks for your reply. My assignment is to send the list in an email in an escalation. It seems the notification does not work for my task, and  a customized action will do. I will try it.

    Anybody has further instruction, please kindly reply.

    Thanks. It is a great forum!

    Updated on 2013-10-18T16:50:31Z at 2013-10-18T16:50:31Z by ZEric
  • bportaluri
    bportaluri
    60 Posts

    Re: Can Maximo run a java program in escalated action

    ‏2013-10-19T07:19:25Z  

    Here are some resources:

    You only have to put all these pieces together...

     

  • ZEric
    ZEric
    23 Posts

    Re: Can Maximo run a java program in escalated action

    ‏2013-10-21T00:52:57Z  

    Here are some resources:

    You only have to put all these pieces together...

     

    Thank you very much for the samples! I am just towards to that point, and get your help at the right time.

  • ZEric
    ZEric
    23 Posts

    Re: Can Maximo run a java program in escalated action

    ‏2013-10-21T18:14:01Z  

    Here are some resources:

    You only have to put all these pieces together...

     

    I had another question. If there are 5 records that meet the escalation condition, the action will be called 5 times. What is the best way to prevent multiple actions. Only the first one is necessary. How to do it.

    Thanks.