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Dilip.J.Mansukhani
Dilip.J.Mansukhani
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Pinned topic upgrade fail

‏2013-11-19T09:57:25Z |

Hi,

 

with one of the vob server while upgrading from 7.1.2.7 to 7.1.2.12 we are getting this error

 

Update failed.
  Error during "pre-install configure" phase:
    CRIMA1020E: Failed to extract zip com.ibm.rational.team.service.actions 1.0.0.v20110804_1849.  File E:\Program Files\IBM\RationalSDLC\common\install\com.ibm.rational.clearcase.albd.start_999.999.999.1248205277\com.ibm.rational.team.service.actions.jar already exists.
    
    java.lang.NoClassDefFoundError: com.ibm.common.install.win32.Win32Helper
    com.ibm.rational.team.service.StopServiceChecked.run(StopServiceChecked.java:48)
    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
    java.lang.reflect.Method.invoke(Method.java:611)

 

 

not sure what this error is for.

 

Any idea about this.

 

Thanks

DJM