Topic
  • 16 replies
  • Latest Post - ‏2017-08-28T11:38:05Z by asdaqamin
PedroBelo
PedroBelo
2 Posts

Pinned topic Unable to launch applications on ISA Team Server 5.0.2.2

‏2016-05-25T09:34:03Z |

Hi,

 

I'm unable to launch applications on ISA Team Server 5.0.2.2 and I got the following error "Unable to launch the application" with the stack trace:

 

javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
    at com.ibm.jsse2.qc.a(qc.java:422)
    at com.ibm.jsse2.qc.h(qc.java:714)
    at com.ibm.jsse2.qc.a(qc.java:831)
    at com.ibm.jsse2.qc.startHandshake(qc.java:828)
    at com.ibm.net.ssl.www2.protocol.https.c.afterConnect(c.java:90)
    at com.ibm.net.ssl.www2.protocol.https.d.connect(d.java:17)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1314)
    at com.ibm.net.ssl.www2.protocol.https.b.getInputStream(b.java:85)
    at com.sun.deploy.net.HttpUtils.followRedirects(Unknown Source)
    at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
    at com.sun.deploy.net.BasicHttpRequest.doGetRequestEX(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.checkUpdateAvailable(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.isUpdateAvailable(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
    at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
    at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
    at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
    at com.sun.javaws.Launcher.launch(Unknown Source)
    at com.sun.javaws.Main.launchApp(Unknown Source)
    at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
    at com.sun.javaws.Main.access$000(Unknown Source)
    at com.sun.javaws.Main$1.run(Unknown Source)
    at java.lang.Thread.run(Thread.java:798)
Caused by: java.io.EOFException: SSL peer shut down incorrectly
    at com.ibm.jsse2.a.a(a.java:85)
    at com.ibm.jsse2.qc.a(qc.java:209)
    ... 23 more

and

 

com.sun.deploy.net.FailedDownloadException: Unable to load resource: https://localhost:10943/com.ibm.isa.tools.tra.jws/resources/tra3032.jar
    at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
    at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
    at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
    at java.util.concurrent.FutureTask.run(FutureTask.java:274)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1157)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:627)
    at java.lang.Thread.run(Thread.java:798)

 

Can I have some help?

 

Regards

Pedro Belo

Updated on 2016-05-25T09:38:32Z at 2016-05-25T09:38:32Z by PedroBelo
  • RickyHolcomb
    RickyHolcomb
    417 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-05-25T14:02:57Z  

    Hello Pedro,

     

    From the trace, it looks like you are trying to launch a desktop tool that uses the system JRE, not the one ISA uses.  Can you tell me what version of java is being used by the system JRE (java -fullversion)  Also I see SSL exceptions, so are you using modern browser that supports TLSv1.2 , as stated in the release notes?

     

    Thanks,

    Ricky Holcomb

  • PedroBelo
    PedroBelo
    2 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-05-25T14:14:59Z  

    Hello Pedro,

     

    From the trace, it looks like you are trying to launch a desktop tool that uses the system JRE, not the one ISA uses.  Can you tell me what version of java is being used by the system JRE (java -fullversion)  Also I see SSL exceptions, so are you using modern browser that supports TLSv1.2 , as stated in the release notes?

     

    Thanks,

    Ricky Holcomb

    Hi,

     

    java full version "1.8.0_91-b14"

    Firefox ESR 45.1.1

     

    Regards

    Pedro Belo

  • RickyHolcomb
    RickyHolcomb
    417 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-06-02T14:38:03Z  

    Hello Pedro,

    We have not been able to recreate the issue, so I am wondering if you might have had a bad installation.  Have you checked the install logs?

     

    Thanks,

    Ricky Holcomb

  • Michigan_J_Frog
    Michigan_J_Frog
    4 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-06-03T14:29:39Z  

    Hello Pedro,

    We have not been able to recreate the issue, so I am wondering if you might have had a bad installation.  Have you checked the install logs?

     

    Thanks,

    Ricky Holcomb

    I'm having the same issue since I upgraded some of the ISA tools yesterday. I've done a complete uninstall and re-install, but the problem persists.

  • RickyHolcomb
    RickyHolcomb
    417 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-06-03T14:55:33Z  

    I'm having the same issue since I upgraded some of the ISA tools yesterday. I've done a complete uninstall and re-install, but the problem persists.

    Hello,

    Can you tell me which tools are being effected?

     

    Thanks,

    Ricky Holcomb

  • Daniel B.
    Daniel B.
    1 Post

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-06-10T10:04:35Z  

    I have the same problem. When I try to launch GMVC I get the ssl handshake exception (using the default JRE).

    When I try to launch it with the Oracle JDK 1.8.0_91, nothing at all happens, I do not even get an error message.

    How can I disable the TLSv1.2 enforcement in the server ?

    I don't see why you enforce TLSv1.2 when I want to download a jar file from a locally installed web server. To me this makes no sense.

    Updated on 2016-06-10T10:07:57Z at 2016-06-10T10:07:57Z by Daniel B.
  • RickyHolcomb
    RickyHolcomb
    417 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-06-10T16:17:33Z  
    • Daniel B.
    • ‏2016-06-10T10:04:35Z

    I have the same problem. When I try to launch GMVC I get the ssl handshake exception (using the default JRE).

    When I try to launch it with the Oracle JDK 1.8.0_91, nothing at all happens, I do not even get an error message.

    How can I disable the TLSv1.2 enforcement in the server ?

    I don't see why you enforce TLSv1.2 when I want to download a jar file from a locally installed web server. To me this makes no sense.

    Hello Daniel,

    The TLSv1.2 enforcement is a IBM Security requirement that products stay up-to-date on security issues, no matter if it is installed locally or publicly.  If you wish to change the TLS you can do so in the sever.xml, however I don't think that it's the cause of the issue.  

     

    You might want to check and make sure you do not have an old java process that are still stuck running.

     

    When you launch the tool, can you try saving the jnlp file and then run it manually and see what happens.  You should be able to just navigate to the folder from the browser download icon and then double left click on it from the Windows explorer to start the GMCV desktop application.

     

    Thanks,

    Ricky Holcomb

     

     

    Thanks,

    Ricky Holcomb

     

  • RickyHolcomb
    RickyHolcomb
    417 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-06-10T17:55:31Z  

    Hello All,

    It looks to be a issue with the latest version of Oracle JDK 1.8.0_91,  We are still investigating  and will update this thread with more information as soon as possible, but it looks as if the tools are not yet supported on the 1.8 versions of Oracle.

     

    Java 7.0.51 was the latest version tested on ISA for Linux, AIX and Windows

    .

     

    Thanks,

    Ricky Holcomb

  • CYeung
    CYeung
    2 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-07-14T15:14:04Z  

    Hello All,

    It looks to be a issue with the latest version of Oracle JDK 1.8.0_91,  We are still investigating  and will update this thread with more information as soon as possible, but it looks as if the tools are not yet supported on the 1.8 versions of Oracle.

     

    Java 7.0.51 was the latest version tested on ISA for Linux, AIX and Windows

    .

     

    Thanks,

    Ricky Holcomb

    Got the same problem on Win7 using IE11.

     

    Downloaded the latest ISA5.

     

    Adjust my path to point to the ISA5 install jvm:

    C:\IBM\ISA\ISA5\_jvm\jre\bin>where javaws.exe
    C:\IBM\ISA\ISA5\_jvm\jre\bin\javaws.exe
    C:\Windows\System32\javaws.exe

     

    C:\IBM\ISA\ISA5\_jvm\jre\bin>java -fullversion
    java full version JRE 1.8.0 IBM Windows AMD 64 build pwa6480sr3-20160428_01(SR3)

     

    Able to run the web versions, when I try to run the desktop versions, I save the JNLP but when I launch the JNLP,

    Get the same error as original post:

    javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
     at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)
     at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
     at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
     at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
     at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
     at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
     at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source)
     at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
     at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
     at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)
     at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
     at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
     at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
     at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
     at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
     at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)
     at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)
     at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
     at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
     at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
     at com.sun.javaws.Launcher.launch(Unknown Source)
     at com.sun.javaws.Main.launchApp(Unknown Source)
     at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
     at com.sun.javaws.Main$1.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
    Caused by: java.io.EOFException: SSL peer shut down incorrectly
     at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source)
     ... 25 more
     

  • kevinsen
    kevinsen
    2 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-07-15T12:49:46Z  

    I have the same problem .. unable to launch GCMV tool in 5.0.2.2. Originally I had 5.0.2.1 but a Java update was driven to my workstation and I started to get a problem with certificate expired. I decided to try updating ISA to 5.0.2.2 but since doing that I get a stack trace similar to the one reported by others, but this is with an IBM SDK.
    java full version "1.7.0_65-b20"
    EDIT: I thought that java version looked a bit odd and I found a second version of Java 7.0 on my workstation. I changed the Path to point to that and java -fullversion gives:
    java full version JRE 1.7.0 IBM Windows 32 build pwi3270sr9fp40-20160422_01(SR9FP40).  But I get the same stack trace trying to launch GCMV.
    EDIT2: But the start_isa.bat is setting JAVA_HOME to ISA's own Java at C:\Users\..\ibm\ISA\ISA5\_jvm\jre which is:
    java full version JRE 1.8.0 IBM Windows AMD 64 build pwa6480sr3-20160428_01(SR3)

    javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
        at com.ibm.jsse2.qc.a(qc.java:422)
        at com.ibm.jsse2.qc.h(qc.java:714)
        at com.ibm.jsse2.qc.a(qc.java:831)
        at com.ibm.jsse2.qc.startHandshake(qc.java:828)
        at com.ibm.net.ssl.www2.protocol.https.c.afterConnect(c.java:90)
        at com.ibm.net.ssl.www2.protocol.https.d.connect(d.java:17)
        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1314)
        at com.ibm.net.ssl.www2.protocol.https.b.getInputStream(b.java:85)
        at com.sun.deploy.net.HttpUtils.followRedirects(Unknown Source)
        at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
        at com.sun.deploy.net.BasicHttpRequest.doGetRequestEX(Unknown Source)
        at com.sun.deploy.cache.ResourceProviderImpl.checkUpdateAvailable(Unknown Source)
        at com.sun.deploy.cache.ResourceProviderImpl.isUpdateAvailable(Unknown Source)
        at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
        at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
        at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
        at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
        at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
        at com.sun.javaws.Launcher.launch(Unknown Source)
        at com.sun.javaws.Main.launchApp(Unknown Source)
        at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
        at com.sun.javaws.Main.access$000(Unknown Source)
        at com.sun.javaws.Main$1.run(Unknown Source)
        at java.lang.Thread.run(Thread.java:798)
    Caused by: java.io.EOFException: SSL peer shut down incorrectly
        at com.ibm.jsse2.a.a(a.java:85)
        at com.ibm.jsse2.qc.a(qc.java:209)
        ... 23 more

    UPDATE: 18/7. I tried changing the sslProtocol from TLSv1.2 to SSL_TLS (the default) in the server.xml, but this gives a certificate problem.
        <!--<ssl id="defaultSSLConfig"
           keyStoreRef="defaultKeyStore"
           sslProtocol="TLSv1.2" /> -->
        <ssl id="defaultSSLConfig"
           keyStoreRef="defaultKeyStore"
           sslProtocol="SSL_TLS" />
     
    This is the stack trace from the certificate problem:
    java.security.cert.CertificateException: Could not verify signing in resource: file:/~/.java/deployment/cache/6.0/41/54f4b7e9-6554ab31
        at com.sun.deploy.security.TrustDecider.ensureAllJarEntriesSigned(Unknown Source)
        at com.sun.deploy.security.TrustDecider.getValidationState(Unknown Source)
        at com.sun.deploy.security.TrustDecider.validateChain(Unknown Source)
        at com.sun.deploy.security.TrustDecider.isAllPermissionGrantedInt(Unknown Source)
        at com.sun.deploy.security.TrustDecider.isAllPermissionGranted(Unknown Source)
        at com.sun.javaws.security.AppPolicy.grantUnrestrictedAccess(Unknown Source)
        at com.sun.javaws.security.AppPolicy.addPermissions(Unknown Source)
        at com.sun.jnlp.JNLPClassLoader.getTrustedCodeSources(Unknown Source)
        at com.sun.deploy.security.CPCallbackHandler$ParentCallback.strategy(Unknown Source)
        at com.sun.deploy.security.CPCallbackHandler$ParentCallback.openClassPathElement(Unknown Source)
        at com.sun.deploy.security.DeployURLClassPath$JarLoader.getJarFile(Unknown Source)
        at com.sun.deploy.security.DeployURLClassPath$JarLoader.access$1000(Unknown Source)
        at com.sun.deploy.security.DeployURLClassPath$JarLoader$1.run(Unknown Source)
        at java.security.AccessController.doPrivileged(AccessController.java:456)
        at com.sun.deploy.security.DeployURLClassPath$JarLoader.ensureOpen(Unknown Source)
        at com.sun.deploy.security.DeployURLClassPath$JarLoader.<init>(Unknown Source)
        at com.sun.deploy.security.DeployURLClassPath$4.run(Unknown Source)
        at java.security.AccessController.doPrivileged(AccessController.java:456)
        at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
        at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
        at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source)
        at java.net.URLClassLoader$ClassFinder.run(URLClassLoader.java:1162)
        at java.security.AccessController.doPrivileged(AccessController.java:492)
        at java.net.URLClassLoader.findClass(URLClassLoader.java:595)
        at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
        at java.lang.ClassLoader.loadClassHelper(ClassLoader.java:777)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:754)
        at com.sun.jnlp.JNLPClassLoader.loadClass(Unknown Source)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:731)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage.addExtensionContent(BaseStorage.java:1101)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage.processFrameworkExtension(BaseStorage.java:1057)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage.bundleChanged(BaseStorage.java:1391)
        at org.eclipse.osgi.framework.internal.core.BundleContextImpl.dispatchEvent(BundleContextImpl.java:847)
        at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
        at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:148)
        at org.eclipse.osgi.framework.internal.core.Framework.publishBundleEventPrivileged(Framework.java:1568)
        at org.eclipse.osgi.framework.internal.core.Framework$9.run(Framework.java:1508)
        at java.security.AccessController.doPrivileged(AccessController.java:400)
        at org.eclipse.osgi.framework.internal.core.Framework.publishBundleEvent(Framework.java:1506)
        at org.eclipse.osgi.framework.internal.core.Framework.publishBundleEvent(Framework.java:1499)
        at org.eclipse.osgi.framework.internal.core.PackageAdminImpl.processDelta(PackageAdminImpl.java:541)
        at org.eclipse.osgi.framework.internal.core.PackageAdminImpl.doResolveBundles(PackageAdminImpl.java:251)
        at org.eclipse.osgi.framework.internal.core.PackageAdminImpl$1.run(PackageAdminImpl.java:174)
        at java.lang.Thread.run(Thread.java:798)
    Caused by: com.sun.deploy.net.JARSigningException: Could not verify signing in resource: file:/~/.java/deployment/cache/6.0/41/54f4b7e9-6554ab31
        ... 44 more
    Any ideas on how to get the tools working again in 5.0.2.2 would be appreciated.

    Updated on 2016-07-18T13:06:13Z at 2016-07-18T13:06:13Z by kevinsen
  • RickyHolcomb
    RickyHolcomb
    417 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-07-18T20:32:29Z  

    Hello All, 

    unfortunately the ISA team does not yet have a solution for resolving the issues with the latest levels of Java with the desktop tools.  However you can download the GCMV and Health Center directly from the Eclipse market place:
    https://marketplace.eclipse.org/content/ibm-monitoring-and-diagnostic-tools-garbage-collection-and-memory-visualizer-gcmv
    https://marketplace.eclipse.org/content/ibm-monitoring-and-diagnostic-tools-health-center

     

    You can also installed Memory Analyzer into Eclipse:
    https://marketplace.eclipse.org/content/memory-analyzer-0
    and then add the IBM extensions by following the instructions here:
    http://www.ibm.com/developerworks/java/jdk/tools/iema/

     

    Sorry for any inconvenience, we will update this thread when we have more information to share.

     

     

    Thanks,

    Ricky Holcomb

     

  • KnutR
    KnutR
    1 Post

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-08-18T12:43:31Z  

    Hello All, 

    unfortunately the ISA team does not yet have a solution for resolving the issues with the latest levels of Java with the desktop tools.  However you can download the GCMV and Health Center directly from the Eclipse market place:
    https://marketplace.eclipse.org/content/ibm-monitoring-and-diagnostic-tools-garbage-collection-and-memory-visualizer-gcmv
    https://marketplace.eclipse.org/content/ibm-monitoring-and-diagnostic-tools-health-center

     

    You can also installed Memory Analyzer into Eclipse:
    https://marketplace.eclipse.org/content/memory-analyzer-0
    and then add the IBM extensions by following the instructions here:
    http://www.ibm.com/developerworks/java/jdk/tools/iema/

     

    Sorry for any inconvenience, we will update this thread when we have more information to share.

     

     

    Thanks,

    Ricky Holcomb

     

    Any update on this? If this problem is related to the Java runtime version it seems that starting the server with an older JRE should fix it. It doesn't sound like that's the case. FWIW, I tried javaws from JRE 7.1 and 7.0 to launch the jnlp file but that didn't make a difference. I also tried various -Dhttps.protocols= overrides for starting the server but I'm not sure that's the right approach for a workaround.

  • RickyHolcomb
    RickyHolcomb
    417 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-08-23T22:44:15Z  

    Hello All,

    In earlier versions of Java 1.7 and prior, TLSv1.2 was not enabled by default.  Recently IBM Support Assistant changed the server to exclusively use TLSv1.2.  This will not allow ISA5 to complete the client to server handshake, if TLSv1.2 is not enabled on the client side.  If you are receiving the handshake error, please verify that the client system (system using the browser to access the UI), has TLSv1.2 enabled. 

     

    To verify look in the Advanced settings in Java and verify that TLSv1.2 is checked. 

    Note that Java 1.8 should be enabled by default, however that default could have been changed, so make sure if you are running Java 1.8 that TLSv1.2 is also enabled, or upgrade to the latest version of Oracle Java 1.8.0.101-b13 as we know this resolves the issue of having TLSv1.2 set as default.

     

     

    Please respond back and let us know if this resolves the handshake issues.

     

    Thanks,

    Ricky Holcomb

    Updated on 2016-08-25T14:31:14Z at 2016-08-25T14:31:14Z by RickyHolcomb
  • RickyHolcomb
    RickyHolcomb
    417 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-08-25T19:04:12Z  

    Hello All,

    After further discussion with the Java team, they are recommending upgrading the client system Java to the latest 1.8  levels, rather than enabling TLSv1.2 as default in the older 1.7 Java levels.

     

    Thanks,

    Ricky Holcomb

     

     

  • CYeung
    CYeung
    2 Posts

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2016-09-12T16:37:13Z  

    Hello All,

    After further discussion with the Java team, they are recommending upgrading the client system Java to the latest 1.8  levels, rather than enabling TLSv1.2 as default in the older 1.7 Java levels.

     

    Thanks,

    Ricky Holcomb

     

     

    Just to confirm, I've upgraded to the latest version of java (1.8.0 101) on my laptop and now can launch the apps from ISA.

     

    Thanks.

  • asdaqamin
    asdaqamin
    1 Post

    Re: Unable to launch applications on ISA Team Server 5.0.2.2

    ‏2017-08-28T11:38:05Z  

     

    Thanks @RickyHolcomb

    I was configuring IBM Monitoring and Diagnostic Tools - Garbage Collection and Memory Visualizer (GCMV) Tool which is launched through IBM Support Assistant v5.0.2.4

    I was unable to launch it due to SSL issues. Using Oracle JDK 1.7. On your guidance Enabling  TLSv1.2 and TLSv1.1.

    It works fine.

    Thank u.