Topic
  • 2 replies
  • Latest Post - ‏2014-01-06T08:01:04Z by msenturk
msenturk
msenturk
4 Posts

Pinned topic İbm TM1Web SSL/TLS Error - Applix.TM1.Web.Page.SSLValidator

‏2013-10-08T13:06:29Z |

I receive the following error by TM1 Web.

 

http://localhost/TM1Web/contributor.aspx

Error : The underlying connection was closed: Could not establish trust relationship for SSL/TLS secure channel

C:\IBM\cognos\tm1_64\TM1Web\log

2013-10-08 14:37:30,441 [8] ERROR Applix.TM1.Web.Page.SSLValidator - Cerficate error: Issuer:CN=CA, CN=INSTALLID_12760fa2-9429-4dc4-80e5-69bd8b00fb89, O=Cognos, C=CA, Subject:CN=CAMUSER, O=CA, C=CA
2013-10-08 14:37:30,488 [8] ERROR Applix.TM1.Web.Page.SSLValidator - CertUNTRUSTEDROOT
2013-10-08 14:37:30,488 [8] ERROR Applix.TM1.Web.Page.SSLValidator - Request Url: https://localhost:8443/pmpsvc/services/PMPService
2013-10-08 14:40:34,000 [11] ERROR Applix.TM1.Web.Page.SSLValidator - Cerficate error: Issuer:CN=CA, CN=INSTALLID_12760fa2-9429-4dc4-80e5-69bd8b00fb89, O=Cognos, C=CA, Subject:CN=CAMUSER, O=CA, C=CA
2013-10-08 14:40:34,000 [11] ERROR Applix.TM1.Web.Page.SSLValidator - CertUNTRUSTEDROOT
2013-10-08 14:40:34,000 [11] ERROR Applix.TM1.Web.Page.SSLValidator - Request Url: https://localhost:8443/pmpsvc/services/PMPService
2013-10-08 14:52:04,383 [10] ERROR Applix.TM1.Web.Page.SSLValidator - Cerficate error: Issuer:CN=CA, CN=INSTALLID_12760fa2-9429-4dc4-80e5-69bd8b00fb89, O=Cognos, C=CA, Subject:CN=CAMUSER, O=CA, C=CA
2013-10-08 14:52:04,383 [10] ERROR Applix.TM1.Web.Page.SSLValidator - CertUNTRUSTEDROOT
  • JackyVeracitiz
    JackyVeracitiz
    5 Posts

    Re: İbm TM1Web SSL/TLS Error - Applix.TM1.Web.Page.SSLValidator

    ‏2014-01-06T07:20:28Z  

    Hi,

     

    I have came across to the same issue and solved it. The error guide us that CA is not a trusted Certificate Authority. Same way the solution is also it to Trust the same CA.

     

    - Get the CA certificate from the URL and download in the .cer format,

    - Copy that certificate to all bin and bin64 folder as we do for other certificates

    - import the certificate to Tomcat default certificate store located in "...Tm1_install\bin64\jre\7.0\lib\security\cacerts" using keytool command

    - restart the TM1 Application services

    Login to the application with https url

     

    Let me know if you face any issue or need further detail

  • msenturk
    msenturk
    4 Posts

    Re: İbm TM1Web SSL/TLS Error - Applix.TM1.Web.Page.SSLValidator

    ‏2014-01-06T08:01:04Z  

    Hi,

     

    I have came across to the same issue and solved it. The error guide us that CA is not a trusted Certificate Authority. Same way the solution is also it to Trust the same CA.

     

    - Get the CA certificate from the URL and download in the .cer format,

    - Copy that certificate to all bin and bin64 folder as we do for other certificates

    - import the certificate to Tomcat default certificate store located in "...Tm1_install\bin64\jre\7.0\lib\security\cacerts" using keytool command

    - restart the TM1 Application services

    Login to the application with https url

     

    Let me know if you face any issue or need further detail

    Below is the command we use

    Keytool commad  Is it true.

    cmd>keytool -import -file "C:\ibm\cognos\tm1_64\bin64\ssl\applixca.pem" -keystore "C:\ibm\cognos\tm1_64\bin64\jre\6.0\lib\security\cacerts" -storepass "changeit

     

    The following commands then it is not wrong