Topic
  • 6 replies
  • Latest Post - ‏2013-09-30T14:49:05Z by Corda
Corda
Corda
9 Posts

Pinned topic error to access SSP Portal

‏2013-09-26T10:27:24Z |

Hi,  when I try to access to portal web SSP I get the following error in attachment.

How  can I fix?

Attachments

  • liuhoting
    liuhoting
    7 Posts
    ACCEPTED ANSWER

    Re: error to access SSP Portal

    ‏2013-09-27T19:36:34Z  
    • Corda
    • ‏2013-09-27T08:51:19Z

    Thanks for your support.  The result of query is:

    Single Device View, MDM BetaSingle Device View, Mobile Device Management

    So my guess is if you unsubscribe from either the MDM Beta site or the Mobile Device Management site itself, you'll be able to use the SSP Portal,

  • liuhoting
    liuhoting
    7 Posts

    Re: error to access SSP Portal

    ‏2013-09-26T10:55:58Z  

    What sites do you have subscribed right now in your deployment?

  • Corda
    Corda
    9 Posts

    Re: error to access SSP Portal

    ‏2013-09-26T12:24:26Z  
    • liuhoting
    • ‏2013-09-26T10:55:58Z

    What sites do you have subscribed right now in your deployment?

    All: Lifecycle Management, Security and Compliance, Mobile Device Management. Why?

  • liuhoting
    liuhoting
    7 Posts

    Re: error to access SSP Portal

    ‏2013-09-26T14:04:56Z  
    • Corda
    • ‏2013-09-26T12:24:26Z

    All: Lifecycle Management, Security and Compliance, Mobile Device Management. Why?

    I'm not super familiar with MDM itself, but usually when errors talk about non-unique objects, it means that there's more than one instance being returned by a relevance query when it's only expecting one. In this case, it looks like there's more than one "bes wizard", and wizards come from sites that are subscribed to a deployment.

    I'd try running this session relevance query on the console and see if you get more than one result:

    (names of it, names of sites of it) of bes wizards whose (dashboard id of it = "MDMSingleCompView.ojo")

     

  • Corda
    Corda
    9 Posts

    Re: error to access SSP Portal

    ‏2013-09-27T08:51:19Z  
    • liuhoting
    • ‏2013-09-26T14:04:56Z

    I'm not super familiar with MDM itself, but usually when errors talk about non-unique objects, it means that there's more than one instance being returned by a relevance query when it's only expecting one. In this case, it looks like there's more than one "bes wizard", and wizards come from sites that are subscribed to a deployment.

    I'd try running this session relevance query on the console and see if you get more than one result:

    (names of it, names of sites of it) of bes wizards whose (dashboard id of it = "MDMSingleCompView.ojo")

     

    Thanks for your support.  The result of query is:

    Single Device View, MDM BetaSingle Device View, Mobile Device Management

  • liuhoting
    liuhoting
    7 Posts

    Re: error to access SSP Portal

    ‏2013-09-27T19:36:34Z  
    • Corda
    • ‏2013-09-27T08:51:19Z

    Thanks for your support.  The result of query is:

    Single Device View, MDM BetaSingle Device View, Mobile Device Management

    So my guess is if you unsubscribe from either the MDM Beta site or the Mobile Device Management site itself, you'll be able to use the SSP Portal,

  • Corda
    Corda
    9 Posts

    Re: error to access SSP Portal

    ‏2013-09-30T14:49:05Z  
    • liuhoting
    • ‏2013-09-27T19:36:34Z

    So my guess is if you unsubscribe from either the MDM Beta site or the Mobile Device Management site itself, you'll be able to use the SSP Portal,

    ok, thanks!