Topic
2 replies Latest Post - ‏2013-06-06T10:33:42Z by Yuvaraj_Devadass
Yuvaraj_Devadass
Yuvaraj_Devadass
2 Posts
ACCEPTED ANSWER

Pinned topic SUA 1.2 issue

‏2013-05-20T12:46:44Z |

As per the below step was carried out  from my side.

 

TEM Server side:-

 

1. Install scanner

2. Common Inventory Technology scanner

3. Initiate Scan

4. Upload Scan Results

 

SUA 2.1 side:-

 

1. Import

 

After imports completed successfully I have checked "Visio software information for windows" "Microsoft visual studio 2012 for windows "mac installed application" "mac office installations" not able to see under all software installs. As well I have created contracts under SUA management "Visio Standard edition" "Microsoft visual studio 2012"  after completion of contracts we are not able to see license used count under contracts usage.

  • cglimson
    cglimson
    1 Post
    ACCEPTED ANSWER

    Re: SUA 1.2 issue

    ‏2013-06-06T09:56:14Z  in response to Yuvaraj_Devadass

    Hi,

    It could be a misconfigation, inability to bring back scan results, or an incomplete software detection signature. You might want to call Support and they can help diagnose the concern and walk you through these.

    Regards.


     

     

    • Yuvaraj_Devadass
      Yuvaraj_Devadass
      2 Posts
      ACCEPTED ANSWER

      Re: SUA 1.2 issue

      ‏2013-06-06T10:33:42Z  in response to cglimson

      Thanks!! I have resolved and the issue related to catalog.