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  • Latest Post - ‏2013-08-08T23:35:33Z by RS_UK_HAL
jzuma
jzuma
4 Posts

Pinned topic Getting weekly "Patrol Read" email notifications

‏2013-07-08T09:36:07Z |

Hello,

I set up email notification / alerts to monitor hard drive status on a server. Every weekend I get lots (about 50 emails) of "Patrol Read" emails from IBM systems director (ver 6.3.2). I have done a little bit of researching and apparently, "Patrol Read" is a "user definable option available in the Intel® RAID Web Console 2 that performs drive reads in the background and maps out any bad areas of the drive."Source http://www.intel.com/support/motherboards/server/sb/CS-028742.htm

 

Server model: IBM System x3550 M4 7914

OS: Linux

 

I was just wondering how to make sense of these emails and be able to tell when something ever goes wrong with the drives. Please can anyone kindly tell me roughly what the below alerts mean and where to go on IBM director (or on the server) to get more information about drive failures.

 

 

 

************************Section 1  ************************************************

Event Details:
 
System name: 60000
IP Address: 10.xx.xx.xx
 
Event Text     Patrol Read complete
Date           7/6/2013 4:35 AM BST
Severity       Informational
Event Type     Managed Resource.Managed System Resource.Logical Resource.System.Computer System.RAID Controller. (RaidSubsystemPatrolRead: Normal)
System Name    60000
Sender Name    abc608000
 
AlertingElementFormat=2
AlertingManagedElement="LSIESG_MegaRAIDHBA"
EventID="35"
IndicationIdentifier="500605B0053C3500_3369"
Message="Patrol Read complete"
MessageID="LSIMR 35"
ProbableCause=1
ProviderName="LSIESG_MegaRAIDHBA"
SequenceContext="PG:IndicationService-PG:1370335386295-10-74-218-9-1370335696115581-1370337608777018"
SequenceNumber="229"
SystemCreationClassName="LSIESG_MegaRAIDHBA"
SystemName="500605B0053C3500"
CLASSNAME="LSIESG_AlertIndication"
 
 

************************Section 2  ************************************************

 

Event Details:
 
System name: 60000
IP Address: 10.xx.xx.xx
 
Event Text     Patrol Read progress on PD 09(e0x40/s3) is 100.00%(776s)
Date           7/6/2013 4:35 AM BST
Severity       Informational
Event Type     Managed Resource.Managed System Resource.Logical Resource.Logical Device.Media Access Device.Disk Drive. (RaidSubsystemDrivePatrolRead: Progress)
System Name    60000
Sender Name    abc608000
 
AlertingElementFormat=2
AlertingManagedElement="LSIESG_MegaRAIDHBA"
EventID="94"
IndicationIdentifier="500605B0053C3500_3368"
Message="Patrol Read progress on PD 09(e0x40/s3) is 100.00%(776s)"
MessageArguments=" {"9(e0x40/s3)", "65535"}"
MessageID="LSIMR 94"
ProbableCause=1
ProviderName="LSIESG_MegaRAIDHBA"
SequenceContext="PG:IndicationService-PG:1370335386295-10-74-218-9-1370335696115581-1370337608777018"
SequenceNumber="228"
SystemCreationClassName="LSIESG_MegaRAIDHBA"
SystemName="500605B0053C3500"
CLASSNAME="LSIESG_AlertIndication"
Updated on 2013-07-08T09:36:48Z at 2013-07-08T09:36:48Z by jzuma
  • RS_UK_HAL
    RS_UK_HAL
    190 Posts
    ACCEPTED ANSWER

    Re: Getting weekly "Patrol Read" email notifications

    ‏2013-08-08T23:35:33Z  

    I found this tech note from IBM, when I searched for "RaidSubsystemDrivePatrolRead: Progress" on the web:

    http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5086568

    If the above event info you've listed is from an IBM Systems Director (ISD) Event Log for that particular server, then as you can see the Severity field is set to "Information" - that should give you a clue about the nature of this type of event.

    Furthermore, if you have ISD agent installed, this will detect and report any surfaced events accordingly.  IBM also includes a great deal of logic and service management code in its hardware (for instance, Predictive Failure Analysis - PFA), which covers areas such as hard disk failure, beyond what the RAID controller might give you.

    Coupling this with Integrated Management Module (iMM) firmware that detects any hardware failures, regardless of OS or whether ISD agent is installed, IBM supports any hardware failures under the standard warranty and even honours PFA alerts under the same warranty.

    You can extend this scenario in ISD, to give yourself more time to recover from any failures and to replace parts quickly, by making use of the Service & Support Manager (SSM) task in ISD, which allows IBM Systems to 'dial home'.

     

    Updated on 2013-08-08T23:35:53Z at 2013-08-08T23:35:53Z by RS_UK_HAL
  • RS_UK_HAL
    RS_UK_HAL
    190 Posts

    Re: Getting weekly "Patrol Read" email notifications

    ‏2013-08-08T23:35:33Z  

    I found this tech note from IBM, when I searched for "RaidSubsystemDrivePatrolRead: Progress" on the web:

    http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5086568

    If the above event info you've listed is from an IBM Systems Director (ISD) Event Log for that particular server, then as you can see the Severity field is set to "Information" - that should give you a clue about the nature of this type of event.

    Furthermore, if you have ISD agent installed, this will detect and report any surfaced events accordingly.  IBM also includes a great deal of logic and service management code in its hardware (for instance, Predictive Failure Analysis - PFA), which covers areas such as hard disk failure, beyond what the RAID controller might give you.

    Coupling this with Integrated Management Module (iMM) firmware that detects any hardware failures, regardless of OS or whether ISD agent is installed, IBM supports any hardware failures under the standard warranty and even honours PFA alerts under the same warranty.

    You can extend this scenario in ISD, to give yourself more time to recover from any failures and to replace parts quickly, by making use of the Service & Support Manager (SSM) task in ISD, which allows IBM Systems to 'dial home'.

     

    Updated on 2013-08-08T23:35:53Z at 2013-08-08T23:35:53Z by RS_UK_HAL