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Pinned topic DS3524 Stuck in Start of Day Processing

‏2019-04-22T23:19:08Z | controller ds3500

Good evening. We have a DS3524 that is stuck in start of day processing. We've tried a number of things and our options keep getting smaller. We have a bad SAS module in bay 2, and the module in bay 1 is stuck in start of day. We've tried moving the SAS controller from a DS3512 to the 24 but there is a firmware difference between the expansion bay and the controller. We have telnet access to the system but unable to get in via serial at this time. Not sure the proper settings for serial. We've got data on this array that we need off and we have limited experience. Any help would be appreciated. Error code is OS+Sd+blank

Updated on 2019-04-22T23:19:59Z at 2019-04-22T23:19:59Z by aciesler