Topic
6 replies Latest Post - ‏2013-09-04T08:58:05Z by VenkatKotapati
Harish7799
Harish7799
3 Posts
ACCEPTED ANSWER

Pinned topic Issue while making a connection with cloud by username and password

‏2013-08-08T05:12:03Z |

 

i am facing problem while trying  connect to cloud ...and while trying connect through SSH also i could not able to make connection with server  it is throwing the following error

                           Disconnected:No supported authentication methods available (server sent : public key gssapi-keyex,gssapi-with-mic)

for more clarification pls see the attachement

Kindly help me to get out of this .

 

Thanks in advance

Hairsh.A

QAI

 

Attachments

  • Vipin_Sakhare
    Vipin_Sakhare
    12 Posts
    ACCEPTED ANSWER

    Re: Issue while making a connection with cloud by username and password

    ‏2013-08-08T12:56:16Z  in response to Harish7799

    Hi,

    Thanks for posting the issue.

    Can you please provide us the steps you performed so that we can replicate the issue?

    Thanks,

    Vipin Sakhare

    • VenkatKotapati
      VenkatKotapati
      2 Posts
      ACCEPTED ANSWER

      Re: Issue while making a connection with cloud by username and password

      ‏2013-08-13T07:23:06Z  in response to Vipin_Sakhare

      Hi vipin_Sakhare

      Thanks for the reply

      i am done with the issue i posted

      i am able to make a connection, here  i am facing the another issue

       

      Issue details

       

      i created two instances in cloud through IBM trail  Cloud Account for IBM Websphere Application Server

      and status of these two instances are active

      when i am trying to create a server from server tab in RAD using the instances i created in cloud it is not listing the instances i created

      for details pls refer the document attached

      pls provide the reply at the earliest

      Thanks in advance

      Harish.A

       

       

       

      Attachments

      • Vipin_Sakhare
        Vipin_Sakhare
        12 Posts
        ACCEPTED ANSWER

        Re: Issue while making a connection with cloud by username and password

        ‏2013-08-13T12:20:06Z  in response to VenkatKotapati

        Hi,

        Please try again by tickmarking checkbox "Perform an extensive search for available image type.....".

        Also please provide the screenshot for "Configure runtime environments" window.

        Kindly provide us the RAD version you are using.

         

        Thanks,

        • Harish7799
          Harish7799
          3 Posts
          ACCEPTED ANSWER

          Re: Issue while making a connection with cloud by username and password

          ‏2013-08-13T13:35:23Z  in response to Vipin_Sakhare

          Hi

           

          i tried with    tickmarking checkbox "Perform an extensive search for available image type" still it is throwing the same error

          I am using RAD Version 8.5

           PFA word document for screenshots of   "Configure runtime environments" window.

           

           

           

           

        • Harish7799
          Harish7799
          3 Posts
          ACCEPTED ANSWER

          Re: Issue while making a connection with cloud by username and password

          ‏2013-08-13T13:41:16Z  in response to Vipin_Sakhare

          Hi

           

          i tried with    tickmarking checkbox "Perform an extensive search for available image type" still it is throwing the same error

          I am using RAD Version 8.5

           PFA word document for screenshots of   "Configure runtime environments" window.

           

           

           

           

          • VenkatKotapati
            VenkatKotapati
            2 Posts
            ACCEPTED ANSWER

            Re: Issue while making a connection with cloud by username and password

            ‏2013-09-04T08:58:05Z  in response to Harish7799

            Thank you for your support .The problem is resolved

             

             

             

            Thank you

            Harish.A