Topic
  • 4 replies
  • Latest Post - ‏2013-07-18T16:53:17Z by vincent.h
Federico.Vietti
Federico.Vietti
21 Posts

Pinned topic Custom Fields on Asset Inventory

‏2013-07-01T09:22:04Z |

Hi All,

I'd like to know if it is possibile to assign custom fields to an unmanaged asset discovered with Asset Discovery of TEM.

My wish is, for example, to assign a company asset ID that will be manually filled.

 

It is possible?

if yes, in which way?

 

thank you

  • Tim.Rice
    Tim.Rice
    14 Posts

    Re: Custom Fields on Asset Inventory

    ‏2013-07-04T13:43:04Z  

    Federico,

    I don't think you can do that via TEM.  For TEM to work it's magic, I believe there needs to be a TEM Client installed on the endpoint, which would make it a Managed Asset.

  • Federico.Vietti
    Federico.Vietti
    21 Posts

    Re: Custom Fields on Asset Inventory

    ‏2013-07-04T14:04:29Z  
    • Tim.Rice
    • ‏2013-07-04T13:43:04Z

    Federico,

    I don't think you can do that via TEM.  For TEM to work it's magic, I believe there needs to be a TEM Client installed on the endpoint, which would make it a Managed Asset.

    Thank you!

     

    but after the TEM client is installed can I give custom fields to the managed asset?

    If yes, in which way?

     

    thank you

  • Tim.Rice
    Tim.Rice
    14 Posts

    Re: Custom Fields on Asset Inventory

    ‏2013-07-04T14:37:56Z  

    Thank you!

     

    but after the TEM client is installed can I give custom fields to the managed asset?

    If yes, in which way?

     

    thank you

    Under Edit Computer Settings ... Choose the ADD button. Create your Setting and give it a value.

    I've done this with Fields like ...

    • ContactName
    • ContactPager
    • ContactPhone
    • Owner

    The setting change is sent to the system like an Action and the value will be set as soon as the client picks it up.  In Windows, it's stored in the Registry key [HKLM\SOFTWARE\BigFix\EnterpriseClient\Settings\Client\{setting name}].  Keep in mind that this would be on a 32bit system, 64bit systems store 32bit settings under the Wow6432Node.  Other OS's use different locations.  You might consider creating an open ended Task that looks for systems that DO NOT have the setting, and have it set a default "UNKNOWN" value rather than getting an error back if you try to query it.

    The relevance for that kind of task would look something like not exists setting "AssetID" of client and the action would be setting "AssetID"="UNKNOWN" on {now} for client.

  • vincent.h
    vincent.h
    12 Posts

    Re: Custom Fields on Asset Inventory

    ‏2013-07-18T16:53:17Z  

    Thank you!

     

    but after the TEM client is installed can I give custom fields to the managed asset?

    If yes, in which way?

     

    thank you

    Another option is to use the comments field under the computer details tab to fill in your custom info though most customers will use Tim's method described. 

     

    Vince