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Topic
  • 10 replies
  • Latest Post - ‏2018-12-25T16:41:59Z by thayalan02
thayalan02
thayalan02
10 Posts

Pinned topic Spectrum Storage Insights version update

‏2018-09-13T04:08:32Z |

Would like to seek advice, how we will get to know the latest version is up and ready to installed. Or it's will updated AUTO. As remember we did manually the version update. How wee need to get to know the upcoming version and what are the fixes are available on it.

  • Tony Narduzzi
    Tony Narduzzi
    76 Posts
    ACCEPTED ANSWER

    Re: Spectrum Storage Insights version update

    ‏2018-09-19T22:08:17Z  
    • Tiberiu M
    • ‏2018-09-19T22:04:54Z

    hi Tony, 

    Is that announcement through an email ? or you've meant a forum thread like this : https://www.ibm.com/developerworks/community/forums/html/topic?id=3749c579-9a6b-4e7c-8c7b-85218c2e37d9&ps=25   ?   this seems to detail what's new.

    Hi Tiberiu,

    Both actually.  We post the information in this forum, and we also send it in a bulk announcement via email to those who have chosen to receive such announcements.

  • Tony Narduzzi
    Tony Narduzzi
    76 Posts

    Re: Spectrum Storage Insights version update

    ‏2018-09-17T18:50:43Z  

    Hello,

    Whenever we do an upgrade of Storage Insights on our end, you get prompted that an updated data collector is available and that will point you to the download and upgrade process. 

     

    Please let me know if this answers your question?

  • thayalan02
    thayalan02
    10 Posts

    Re: Spectrum Storage Insights version update

    ‏2018-09-19T15:40:12Z  

    Hello,

    Whenever we do an upgrade of Storage Insights on our end, you get prompted that an updated data collector is available and that will point you to the download and upgrade process. 

     

    Please let me know if this answers your question?

    HI Tony,

     

    Thank you for your prompt reply.

     

    Understand at your point. But it's the any possibility for us to get the know what are the version are ready for update. I mean before it happen. The reason I would like to know the latest version are able to FIXED what patches or bugs.? Can we dow that too?

     

    Appreciated.

     

    Regards

     

  • Tony Narduzzi
    Tony Narduzzi
    76 Posts

    Re: Spectrum Storage Insights version update

    ‏2018-09-19T19:22:25Z  

    HI Tony,

     

    Thank you for your prompt reply.

     

    Understand at your point. But it's the any possibility for us to get the know what are the version are ready for update. I mean before it happen. The reason I would like to know the latest version are able to FIXED what patches or bugs.? Can we dow that too?

     

    Appreciated.

     

    Regards

     

    Hello,

    We always send out announcements about our upgrades roughly one week before the upgrade actually happens.  You should receive those, and if not then we can get you added to that distribution.

    Unfortunately there's not a lot of other pre-upgrade information that gets published.

     

    If you have further questions or concerns about this we can certainly discuss further.

    Thanks.

  • Tiberiu M
    Tiberiu M
    4 Posts

    Re: Spectrum Storage Insights version update

    ‏2018-09-19T22:04:54Z  

    Hello,

    We always send out announcements about our upgrades roughly one week before the upgrade actually happens.  You should receive those, and if not then we can get you added to that distribution.

    Unfortunately there's not a lot of other pre-upgrade information that gets published.

     

    If you have further questions or concerns about this we can certainly discuss further.

    Thanks.

    hi Tony, 

    Is that announcement through an email ? or you've meant a forum thread like this : https://www.ibm.com/developerworks/community/forums/html/topic?id=3749c579-9a6b-4e7c-8c7b-85218c2e37d9&ps=25   ?   this seems to detail what's new.

  • Tony Narduzzi
    Tony Narduzzi
    76 Posts

    Re: Spectrum Storage Insights version update

    ‏2018-09-19T22:08:17Z  
    • Tiberiu M
    • ‏2018-09-19T22:04:54Z

    hi Tony, 

    Is that announcement through an email ? or you've meant a forum thread like this : https://www.ibm.com/developerworks/community/forums/html/topic?id=3749c579-9a6b-4e7c-8c7b-85218c2e37d9&ps=25   ?   this seems to detail what's new.

    Hi Tiberiu,

    Both actually.  We post the information in this forum, and we also send it in a bulk announcement via email to those who have chosen to receive such announcements.

  • thayalan02
    thayalan02
    10 Posts

    Re: Spectrum Storage Insights version update

    ‏2018-09-25T03:32:27Z  

    Hello,

    We always send out announcements about our upgrades roughly one week before the upgrade actually happens.  You should receive those, and if not then we can get you added to that distribution.

    Unfortunately there's not a lot of other pre-upgrade information that gets published.

     

    If you have further questions or concerns about this we can certainly discuss further.

    Thanks.

    Hi Tony,

     

    Thanks again for your feedback. BTW, how about the AGENT (Data Collector) version  that we install on particular PC/Server. How that again get updated the version or how we will know there was new version for the agent. As agent only can been seen at Service part. 

     

    Appreciated.

  • Tony Narduzzi
    Tony Narduzzi
    76 Posts

    Re: Spectrum Storage Insights version update

    ‏2018-09-25T14:16:10Z  

    Hello,

    Whenever Storage Insights is upgraded from our end on the servers, the Storage Insights GUI that you see will show a message that there is an updated version of the data collector available, and it gives you the option to download and upgrade the collector. 

    You will also see a message in your configuration - data collector GUI view that the collector is downlevel.

     

     

  • thayalan02
    thayalan02
    10 Posts

    Re: Spectrum Storage Insights version update

    ‏2018-10-01T06:03:42Z  

    Hello,

    Whenever Storage Insights is upgraded from our end on the servers, the Storage Insights GUI that you see will show a message that there is an updated version of the data collector available, and it gives you the option to download and upgrade the collector. 

    You will also see a message in your configuration - data collector GUI view that the collector is downlevel.

     

     

    HI Tony,

     

    Thanks again,

     

    BTW, how we need get to know that new version can be fixed what? Means upcoming bugs or patches that able to fixed with new versions. Can we get some kind document or noted form support that new coming version are able to fixed few things...

    And what are the new version available by end of this week or latest by next week.

     

    At agent level, did the new version are important and playing very high role?

     

    Regards

  • thayalan02
    thayalan02
    10 Posts

    Re: Spectrum Storage Insights version update

    ‏2018-10-01T06:54:18Z  

    HI Tony,

     

    Thanks again,

     

    BTW, how we need get to know that new version can be fixed what? Means upcoming bugs or patches that able to fixed with new versions. Can we get some kind document or noted form support that new coming version are able to fixed few things...

    And what are the new version available by end of this week or latest by next week.

     

    At agent level, did the new version are important and playing very high role?

     

    Regards

    if possible if could get the release note from IBM much more better..

     

    Regards

  • thayalan02
    thayalan02
    10 Posts

    Re: Spectrum Storage Insights version update

    ‏2018-12-25T16:41:59Z  

    Hello,

    Whenever Storage Insights is upgraded from our end on the servers, the Storage Insights GUI that you see will show a message that there is an updated version of the data collector available, and it gives you the option to download and upgrade the collector. 

    You will also see a message in your configuration - data collector GUI view that the collector is downlevel.

     

     

    HI Tony,

     

    That was quit sometime ready and try asking you again.

    There was activity being carried at backend to upgrade the version. But some who whent we login in to Storage Insights GUI there was noting show on data collector version are available. Even at configuration > data collector show downlevel but unable to see any option to click. 

    My question can any other user beside Administrator are able to do so ?