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Pinned topic Random error at report prompt

‏2013-12-19T18:12:36Z |

We have several reports that randomly fails.  They all failed with the PromptForward error.  In one case, it's the 2nd prompt of the prompt that failed.  Checked the cogserver.log but nothing too helpful.

Any ideas ?  This is the error message from COGIPF_RUNJOB.COGIPF_ERRORDETAILS in the repository.

RSV-SRV-0066 A soap fault has been returned. RQP-DEF-0177 An error occurred while performing operation 'sqlAOpen' status='-9'.
UDA-SQL-0107 A general exception has occurred during the operation "sqlAOpen".

Full error generated when failed:

UDA-SQL-0107 A general exception has occurred during the operation "sqlAOpen". RSV-SRV-0042 Trace back: RSReportService.cpp(747): QFException: CCL_CAUGHT: RSReportService::process() RSReportServiceMethod.cpp(217): QFException: CCL_RETHROW: RSReportServiceMethod::process(): promptPagingForward_Request RSASyncExecutionThread.cpp(690): QFException: RSASyncExecutionThread::checkException RSASyncExecutionThread.cpp(204): QFException: CCL_CAUGHT: RSASyncExecutionThread::run(): promptPagingForward_Request RSASyncExecutionThread.cpp(740): QFException: CCL_RETHROW: RSASyncExecutionThread::processCommand(): promptPagingForward_Request Execution/RSRenderExecution.cpp(614): QFException: CCL_RETHROW: RSRenderExecution::execute Assembly/RSDocAssemblyDispatch.cpp(251): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssembly Assembly/RSLayoutAssembly.cpp(63): QFException: CCL_RETHROW: RSLayoutAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(317): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForward Assembly/RSDocAssemblyDispatch.cpp(317): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForward Assembly/RSPageAssembly.cpp(284): QFException: CCL_RETHROW: RSPageAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(268): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssembly Assembly/RSTableRowAssembly.cpp(154): QFException: CCL_RETHROW: RSTableRowAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(268): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssembly Assembly/RSTableCellAssembly.cpp(108): QFException: CCL_RETHROW: RSTableCellAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(317): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForward Assembly/RSTableAssembly.cpp(89): QFException: CCL_RETHROW: RSTableAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(317): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForward Assembly/RSTableRowAssembly.cpp(154): QFException: CCL_RETHROW: RSTableRowAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(268): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssembly Assembly/RSTableCellAssembly.cpp(108): QFException: CCL_RETHROW: RSTableCellAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(317): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForward Assembly/RSTableAssembly.cpp(89): QFException: CCL_RETHROW: RSTableAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(317): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForward Assembly/RSTableRowAssembly.cpp(154): QFException: CCL_RETHROW: RSTableRowAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(268): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssembly Assembly/RSTableCellAssembly.cpp(108): QFException: CCL_RETHROW: RSTableCellAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(317): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForward Assembly/RSTableAssembly.cpp(89): QFException: CCL_RETHROW: RSTableAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(317): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForward Assembly/RSTableRowAssembly.cpp(154): QFException: CCL_RETHROW: RSTableRowAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(268): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssembly Assembly/RSTableCellAssembly.cpp(108): QFException: CCL_RETHROW: RSTableCellAssembly::assemble Assembly/RSDocAssemblyDispatch.cpp(317): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForward RSResultSetIterator.cpp(1543): QFException: CCL_RETHROW: RSResultSetIterator::retrieveData QFSPartialDataset.cpp(67): QFException: CCL_RETHROW: QFSPartialDataset::GetEdgeIterator Source/QEDmResultSet.cpp(70): QFException: CCL_THROW: QE