Topic
1 reply Latest Post - ‏2013-09-30T12:58:17Z by GER_MCC
TimothyLam
TimothyLam
2 Posts
ACCEPTED ANSWER

Pinned topic TBSM611 and TADDM722 Integration

‏2013-09-28T02:37:38Z |

Hello ,

 

I am currently doing a PoC  integrate TADDM 722 data into TBSM 611. I installed the XMLtookkit scuccessfully . I configured it and started it.  The import was successful. However, I see data on the service view but I see no data on the SCR view.  This is strange. The structure of the SCR view was created successfully. .

How can I troubleshoot this ? How come I see no SCR data ?  Where does this data go ?

 

Timothy Lam

  • GER_MCC
    GER_MCC
    13 Posts
    ACCEPTED ANSWER

    Re: TBSM611 and TADDM722 Integration

    ‏2013-09-30T12:58:17Z  in response to TimothyLam

    Hi,

    That  strange, as the Service View is built from the same data in SCR. Have you tried using CRViewer to view the data in the SCR? To check an individual object, look at it's template in the templates tab of CRViewer. Then pick a Service in the SCR drop down in TBSM. The Additional Tab shows the template filter. An item is only displayed in the SCR if the templat filter matches one of the templates in the templates tab of CRViewer.