can someone point me direction where I should look for solution to issue where EXP3000 with firmware 0196 connected to existing configuration (DS3400 with one EXP3000) is not visible at all in Storage Manager summary page? DS3400 has firmware 07.35.53.00 and both EXP3000 has 0196 firmware. Interesting part is that even if I don't see anywhere any information about missing enclosure I can see its events in event log (Advanced Support Tasks section).
17.02.14 15:00:43 Enclosure Component (ESM, GBIC/SFP, Power Supply, or Fan) Enclosure 1, Slot 2 All connections established through wide port
17.02.14 15:00:41 Enclosure Component (ESM, GBIC/SFP, Power Supply, or Fan) Enclosure 1, Slot 2 Single connection established through previously failed wide port
and we have also all 12 drives with this error:
17.02.14 15:10:51 Drive Enclosure 1, Slot 1 Drive by-passed
AFAIK enclosure where previously incorectly connected to existing configuration.
Any suggestions how to solve this issue
Thanks in advance
P.S. If you need more information then let me know I can provide all info needed if it can be retrieved using Storage Manager.
EDIT: I forgot to add that DS3400 status is optimal while second DS3400 is connected to it and for example if I turn off one of not visible EXP3000 power supplies I can see this event in event log but still no information in Storage Manager. Also using "show allDrives summary;" script command is not showing any disks from missing enclosure either (I was hoping that from script level I will be able to see something more than in GUI).