My system have DS4700 (1814-70A) with firmware version 6.60.34.00. Now i have new HDD with new firmware so i need to upgrade my system to new version. I download firmware version 7.60.63.00 from website, when i go to SM menu and point to folder containt firmware files but it show nothing.
I try to upgrade firmware menu from first screen (Tools - Upgrade Controller Firmware) but it show error and dont let me upgrade. Error said:
[Feb 11, 2014 2:20:21 AM] [AAA-DR-DS4700] [pre-upgrade tests] [check spm database]
Anyone have idea to help me do this upgrade. I attached all data files.
Thansk and best regards,