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Pinned topic Can't connect to DS3400 after upgrade

‏2013-06-06T02:29:53Z |


We've recently inherited a DS3400.  I began the process of upgrading the firmware is it was on  I successfully upgraded to

I then tried to upgrade to a version 7 firmware, ( can't remember exact version of the top of my head).  It started off ok and was looking good until it said that it had lost connection to the controller.  Now I can't access the unit on either controller although it does ping.

Tried restarting and removing a controller but no luck.  Any ideas would be greatly appreciated