Topic
2 replies Latest Post - ‏2014-07-05T09:03:27Z by olpons
FRE67000
FRE67000
1 Post
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Pinned topic Express 10.2.1 - Unable to install Reporter & Xcelerator - SDK-ERR-0052

‏2013-12-03T13:08:30Z |

Hi,

I've installed Cognos Express 10.2.1 (Trial edition) on a VM under Windows 2008 R2 Enterprise and everething goes right untill i tried to install Reporter in Express Manager. The error is SDK-ERR-0052 --> 3 déc. 2013 11:40:10 : SDK-ERR-0052 Problème lors de l'ajout d'un enregistrement d'utilisateur à la base de données 

I have the same error when i tried to install Xcelerator .

In the log file we can find:

  <message>SDK-ERR-0052 Problem adding a user record to the database
SDK_ERR_DB_ADD_FAIL
 
Exception Class: com.ibm.cognos.express.sdk.core.ExpressSDKException
 
    Cause: com.ibm.db2.jcc.b.yn: IDS SQL Error: SQLCODE=-1279, SQLSTATE=22001, SQLERRMC=null, DRIVER=3.53.100

(ExpressDiagnostic.xml.0 file enclosed to this message)

I also tried to install Cognos Express on my laptop (Win 7 x64 + Office 2013 x64) but I have exactly the same error when i try to install Reporter or Xcelerator. 

Can you help me please ?

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  • LeandroCerceau
    LeandroCerceau
    1 Post
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    Re: Express 10.2.1 - Unable to install Reporter & Xcelerator - SDK-ERR-0052

    ‏2014-03-06T14:05:34Z  in response to FRE67000

    Hi,

     

    I have the same problem with Reporter and Xcelerator. Did you identify the problem?

    My computer: (Win 7 x64 + Office 2010 x86). Cognos Express 10.2.1

  • olpons
    olpons
    1 Post
    ACCEPTED ANSWER

    Re: Express 10.2.1 - Unable to install Reporter & Xcelerator - SDK-ERR-0052

    ‏2014-07-05T09:03:27Z  in response to FRE67000

    Hi,

    Same error: Clean computer with Windows 2008 R2 x64 and Office 2010 x86 with all Microsoft patchs.

    Cognos 10.2, ID de compilation 10.2.5000.267, type de compilation trial. Manager and Advisor already installed.

    We expect an answer from IBM.

    Regards

    Olive