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soorr
soorr
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Pinned topic Changing status of workflow approval task in database

‏2017-02-09T16:42:54Z | marketing operations unica

I know I'm attempting to rekindle a quiet place here but hopefully someone has some insight into this:

Is it possible and without breaking anything to manually change a cancelled or completed status of a workflow approval task in the database? IBM's solution to users prematurely changing the status is to create a new workflow task, however, this would be another training piece for a large group of users that will likely pick up the phone and ask for the status to be changed back.

I know manually editing the database is not advisable, but my question is: how would you safely accomplish changing the status of a workflow approval task (ie, what tables are affected on task status change?)

Thanks