Topic
  • 1 reply
  • Latest Post - ‏2014-02-13T00:14:16Z by DonaldN
Bzoo
Bzoo
71 Posts

Pinned topic Clearquest Designer Checkout Error

‏2014-02-12T14:45:28Z |

All:

When I try to checkout the schema from CQ Designer(7.1.2.08)

 I am getting the following error.

------------------------------------------------------

CRMDB0001E SQLNumResultCols: RETCODE=-1, State=08S01, Native Error=0
[Microsoft][ODBC SQL Server Driver]Communication link failure
SQL statement="select count(*) from master_replicas where dbid <> 0"
Caught a CQException at the JNI Boundary:
\bugbert.src\cqobjectmodel\cqschema.cpp: line 101-CRMDB0001E SQLNumResultCols: RETCODE=-1, State=08S01, Native Error=0
[Microsoft][ODBC SQL Server Driver]Communication link failure
SQL statement="select count(*) from master_replicas where dbid <> 0"
---------------------------------------------------

Any help is appreciated.

Thanks

Bzoo

  • DonaldN
    DonaldN
    287 Posts

    Re: Clearquest Designer Checkout Error

    ‏2014-02-13T00:14:16Z  

    http://www-01.ibm.com/support/docview.wss?uid=swg21131540

    In reality, sometimes it's really hard to determine the actual cause and we can only vaguely say that it's a network or database problem. I have seen a scenario where machine A has the exact same error while machine B works flawlessly connecting to the same ClearQuest database at the same time.

    So my advice will be, if everybody has the same error when using ClearQuest, contact your SQL Server DBA. If others have no problems, switch to another machine.