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Pinned topic Monitoring Connect:Direct Processes for errors using OVO and Sitescope Best Practices without coding through the API

‏2013-05-06T13:01:54Z | best errors monitoring practices processes

Hi folks,

What is the best practice(s) for monitoring processes for errors that does not include coding using the API? We use OVO and Sitescope to monitor our systems. These two platforms would have to be able to pick ccode values of 8 or 16 and then submit the applicable error to our L1 support.

Any insight from your own experiences would be fantastic.

Cheers and thanks,