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Pinned topic RMC Published Site Empty Search Results with Java 7

‏2013-10-11T23:08:09Z |

There have recently been many reports of the RMC 7.5.2.1 published site Search results are Empty on IE8 or IE9, when the version of Java on a machine is upgraded to version 7 update 21 or higher.

 

Technote 1642709, that includes a fix, was published to solve this issue.

http://www-01.ibm.com/support/docview.wss?uid=swg21642709

The fix will fix the following errors that the user may see in the Java Console:

Liveconnect call Applet ID 2

Couldn't load contents

Type Mismatch

Copy and paste the RMC URL to a new tab returns an empty page.

 

 

Updated on 2013-10-11T23:11:41Z at 2013-10-11T23:11:41Z by raida