Version 22.214.171.124 Advanced
In our process portal when a new user gets a task for the first time it is not displaying. In the Process Inspector I can see the user associated to the task.
To get the task to display I have to do a "hard" refresh. This involves:
1) Clicking on Dashboards -> My Team Performance
2) Wait for it to load
3) Click on Work
Once work loads all the tasks the user is suppose to have is now shown. And once this happens, all the tasks get into his Work queue normally. Has anyone encountered this? Is there a simple fix? We are filing a PMR but are hoping there might be some simple config change that might help.