Please help me in finding priority matrix application in maximo 7.5 and SCCD.
Let me know if i can find any guides to know more about priority matrix.
Pinned topic Priority Matrix
SASHULL 270003PYB8387 Posts
Re: Priority Matrix2013-07-07T21:38:04ZThis is the accepted answer. This is the accepted answer.
Priority Matrix is its own application found in the Service Desk module of SmartCloud Control Desk (along with Incidents, Problems, Ticket Templates, etc.). If you have Maximo & SCCD, then you will have access to it but you won't have access to it with just Maximo.
I don't know of a guide per se but if you look at the help module (http://pic.dhe.ibm.com/infocenter/tivihelp/v58r1/index.jsp?topic=%2Fcom.ibm.tusc.doc%2Fpriority_matrix%2Fmatrix.html) I think it's pretty self explanatory how to use it. Exact values will depend on your organization of course.