Topic
  • 1 reply
  • Latest Post - ‏2013-07-07T21:38:04Z by SASHULL
RaGiv
RaGiv
1 Post

Pinned topic Priority Matrix

‏2013-07-04T11:37:52Z |

Hi,
Please help me in finding priority matrix application in maximo 7.5 and SCCD.
Let me know if i can find any guides to know more about priority matrix.

  • SASHULL
    SASHULL
    387 Posts

    Re: Priority Matrix

    ‏2013-07-07T21:38:04Z  

    Priority Matrix is its own application found in the Service Desk module of SmartCloud Control Desk (along with Incidents, Problems, Ticket Templates, etc.). If you have Maximo & SCCD, then you will have access to it but you won't have access to it with just Maximo.

    I don't know of a guide per se but if you look at the help module (http://pic.dhe.ibm.com/infocenter/tivihelp/v58r1/index.jsp?topic=%2Fcom.ibm.tusc.doc%2Fpriority_matrix%2Fmatrix.html) I think it's pretty self explanatory how to use it. Exact values will depend on your organization of course.