My agency is in the process of upgrading our desktops to the newer/faster versions. The first of my users has RDz 8.0.3 installed on his old desktop with WAS plugin.
I downloaded RDz 8.5 and installed WAS 8.0 for him, but his RDz client is not recognizing WAS. In the old machine, his RDz is connected to WAS.
How can I make the install and upgrade less painful for the user? Is there a way I can copy the configuration from his old machine to his new machine? I understand that the different versions might be an issue, unless I upgrade his old RDz to 8.5 as well..
He is the very first person on the Dev team to get a new machine. Others are not going to upgrade till they can see how the install went on his machine, so I need to get this figured out.
Oh - Dev is on Win 7 Professional.
Thank you in advance for all your help