I'm looking for advice and any experience people have had with integrating IEM with Remedy. I believe it's been done before however I can't seem to find any info or cases online. The company in question already use Remedy for problem, change, asset etc.. The requirement would be to build an interface to get data, mostly asset data, from IEM to Remedy. Is this possible, and how long would the customization take?
Gwyn - IEM Consultant UK