Topic
  • 2 replies
  • Latest Post - ‏2013-09-25T17:44:41Z by KathyMR
KathyMR
KathyMR
79 Posts

Pinned topic Distribution List for Burst Reports

‏2013-07-10T13:19:10Z |

I have a report on a schedule with a distribution list of our salespeople's email addresses. The key to the report and distribution list is their sales territory number.  I just discovered that the last run of this report failed because numerous salespeople from the distribution list did not have a page in that report.  The log lists all the email addresses that had no report, and because of this nobody else got their report either.  So then I ran a test - I removed all of these errored email addresses from the distribution list, reran the schedule, and this time the report was successful.  Is this how it is supposed to work?  We can't guarantee every time this report runs that everybody on the distribution list will have a report page for them.  So how do we get around this? 

  • ktrisko
    ktrisko
    52 Posts

    Re: Distribution List for Burst Reports

    ‏2013-07-10T13:50:23Z  

    Hello!

    Your timing is perfect.

    Another customer just noticed this yesterday as well.

    I am currently working with Programming to address this issue.

    As of right now, I have no circumvention.

    Kevin

  • KathyMR
    KathyMR
    79 Posts

    Re: Distribution List for Burst Reports

    ‏2013-09-25T17:44:41Z  
    • ktrisko
    • ‏2013-07-10T13:50:23Z

    Hello!

    Your timing is perfect.

    Another customer just noticed this yesterday as well.

    I am currently working with Programming to address this issue.

    As of right now, I have no circumvention.

    Kevin

    is there an update yet on when this will be fixed?