Topic
3 replies Latest Post - ‏2014-07-07T13:41:29Z by DaveN
F81Y_Alex_Tough
F81Y_Alex_Tough
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Pinned topic Missing TRAN definitions

‏2014-07-04T16:06:47Z |

CICS Explorer v5.1.1.4 connecting to single-system CMCI CICS TS v5.1.

All of the definitions look OK APART from LOCTRAN, where I only see 6, there should be a considerable number. There are no filters applied.

If nobody can help, how do I get support for CICS Explorer ? Open a PMR ?

thanks, Alex

Updated on 2014-07-04T16:07:00Z at 2014-07-04T16:07:00Z by F81Y_Alex_Tough
  • DaveN
    DaveN
    65 Posts
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    Re: Missing TRAN definitions

    ‏2014-07-07T08:11:41Z  in response to F81Y_Alex_Tough

    Hi Alex,

    I would suggest opening a PMR - we've no reports of CICS Explorer incorrectly reporting what it receives from the server and the guys on the service queue have knowledge of both the server and the CICS Explorer! (On the forum you will generally get the CICS Explorer development team answering who have deeper knowledge of Explorer).

    Because you're using single-server, you can't have selected the wrong context which would have been my immediate thought.

    Dave

    • DaveN
      DaveN
      65 Posts
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      Re: Missing TRAN definitions

      ‏2014-07-07T08:15:46Z  in response to DaveN

      Actually I will mention it to the service team - they do monitor this forum to some extent. If they don't have a quick answer, we will likely need to go down the PMR route.

  • DaveN
    DaveN
    65 Posts
    ACCEPTED ANSWER

    Re: Missing TRAN definitions

    ‏2014-07-07T13:41:29Z  in response to F81Y_Alex_Tough

    Hi Alex,

    Service team suggest checking if you have command and resource security checking enabled?

    We suspect security checking in the CICS region is limiting what you can see.

    Thanks,

    Dave