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Pinned topic Unable to add XIV storage system using the XIV GUI - Authentication Failure

‏2013-10-14T19:56:58Z | authentication failure gui xiv

I have the XIV GUI (4.1) installed on my Windows 7 machine. I am trying to monitor several XIV systems with it. I have added three so far with no issues, some at remote sites. When I try to add the 4th I get an "Authentication Failure". I am not sure why I'm getting this message or where I can view a log that may provide further details about what cannot authenticate. Thanks for your help.