I have three development workstations at a customer site each with RSA for WebSphere Software 8.5.1 and WEF 8.0.0 installed. In all of them we find that the Builder Call Editor is always blank any time we try to add a new builder call to a model. If we open an existing builder call, we get a pop-up from RSA that contains this message:
An error has occurred. See error log for more details.
Interestingly, if we edit the Window > Preferences > Experience Factory preferences so that we get builder calls inside the dialog boxes, what I call 'old school dialogs', we are able to add and edit builder calls. So, yes, we can do work but the 'old school' way is so clunky and inconvenient that we would really like to solve this problem.
Any ideas about how to deal with this issue?