Hi, I'm having a strange issue with a bunch of 43W9720 disks, they are 750GB Sata drives, and i'm putting them into an EXP810 attached to a DS storage system. We had gotten about 75 of these in on a large hardware buy, and tested them in a DS4200. We destroyed their data, updated their firmware, and ran a subsystem reset command (set storageSubsystem resetConfiguration=true;) on the unit afterwards. The trouble is, these disks are now unrecognized in my DS4300, and one of our customers in Japan is having issues getting them to show up in his DS4200 unit.
How can they work perfectly on one system and not on another, even after clearing all the data and configurations on them?
If someone can provide a fairly thorough explanation of what data is kept on the disks even after a subsystem reset, that would be very helpful.
As a side note, after running the subsystem reset on my DS4300 with the "unrecognized" disks, they show up just fine afterwards. I'm worried that now they may not work in a different DS system.
For obvious reasons, it's not possible to have our customers re-certify the disks on their site. That script destroys all configurations.