Topic
  • 2 replies
  • Latest Post - ‏2013-10-29T18:02:02Z by TroyBishop
madaig
madaig
2 Posts

Pinned topic Ocassional Freezes experienced when opening manifest file thru RAD editor

‏2013-07-01T19:06:17Z |

Affected version 8.5

- When editing manifest files in a large project with multiple dependencies occassional freezes in the IDE UI occurs

  • LeilaE
    LeilaE
    20 Posts

    Re: Ocassional Freezes experienced when opening manifest file thru RAD editor

    ‏2013-09-26T01:39:34Z  

    usually jave core files show the root cause of hangs or freezes.

    You can use this technote to create javae cores :

    - http://www-01.ibm.com/support/docview.wss?uid=swg21391829

    Then you need to verify them your self or contact RAD support for further investigations.

     

  • TroyBishop
    TroyBishop
    104 Posts

    Re: Ocassional Freezes experienced when opening manifest file thru RAD editor

    ‏2013-10-29T18:02:02Z  

    Hello,

    I would suggest enabling the UI monitor using the instructions from the following document:
     

    http://pic.dhe.ibm.com/infocenter/radhelp/v8r5/index.jsp?topic=%2Fcom.ibm.performance.doc%2Ftopics%2Ftmonitorui.html

     

    The information it will produce will allow us to find the source of the problem and work towards a resolution.  If you are not looking for a fix and simply want to report the problem then you can send the contents to us via the 'Provide feedback to IBM' dialog that will appear; otherwise, please contact IBM Rational Application Developer support and provide the information that this tool provides to them and we'll work towards finding a solution for you.  For details on contacting support, see:

    http://www-01.ibm.com/software/rational/support/contact.html?rcss=rtlrad

     

    Thanks!

    - Troy