Requirement WAVV201305: Provide a better way to retrieve the current APARs/PTFs
Ingolf24 120000DRN3 Visits (3802)
It's already late, but I am preparing my presentations for GSE. Today's entry is related to service.
At WAVV the requirement was raised to provide a better way to retrieve the current APARs/PTFs.
The requirement text is:
The introduction of RSL's provided a better method to ensure more currency with APAR's/PTF's. Unfortunately RSL's are usually 90+ days old and do NOT contain APAR's/PTF's created AFTER the 90 day cutoff. There needs to be a method that searches IBM's databases for recent CLOSED APAR's/PTF's which can be compared against a systems History File to select the more recent APAR's/PTF's.
In general I hope that there aren't too many APARs between RSLs.
I would like to have your input how that should be implemented, e.g.
To communicate important APARs we use our service web page.
I could also post important one's in my blog.
Would that be sufficient ?
I am looking forward to your feedback. Please send it to firstname.lastname@example.org.