Tom Ricoy talks with developerWork's Scott Laningham at Innovate 2011 . He touches on the work Bazaarvoice is doing with IBM and the value of tighter interaction with customers. You can see Bazaarvoice in action on the Rational product pages . Learn more about Bazaarvoice .
Grady Booch will be keynoting day three of Innovate in Orlando. Here he talks Scott Laningham through key topics. Watch live streaming video from ibmrational at livestream.com For more on Innovate, watch the conversations unfold