IBM Support

Troubleshooting and support for UBX

Technical Blog Post


Abstract

Troubleshooting and support for UBX

Body

If you are having a problem with UBX, IBM provides different ways to help you to resolve the issue, depending on how you are accessing UBX.

UBX Forum

All UBX users can access the UBX Forum. You can post your question, review questions and answers that fellow UBX users have posted, or make a suggestion of your own. UBX subject matter experts routinely monitor the forum to contribute their own insights and experience to the discussion.

To access the UBX Forum, go to https://developer.ibm.com/answers/topics/ubx/

UBX Support

UBX users who have registered at least one IBM Commerce endpoint in UBX are considered registered users. As a registered UBX user, not only can you access the UBX Forum, but you are also entitled to assistance from IBM Support and access to the IBM Client Success Portal.

Refer here for more information.

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UID

ibm11122669

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