JetBlue's CEO David Neeleman was on CNN's "This American Morning" earlier this morning announcing JetBlue's Customer Bill of Rights, which includes $1,000 awards for passengers bumped due to overbooking. Neeleman has also changed his Web tune, putting a video up on YouTube and speaking directly to customers via the Internets.  He seemed most apologetic and sincere, and seemed genuinely interested in fixing the problems that led to JetBlue's challenges.  Well done, and I very much look forward to my flight to NY on his airline... [More]

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How 'bout the crazy ending to that Daytona 500 yesterday? Man oh man, that reminded me of my former days in rush hour on the West Side Highway (although Mopac here in Austin runs a close second)! Kudos to Kevin Harvick for making his brilliant white flag end around forever-a-bridesmaid driver and second place finisher Mike Martin. Harvick went from 34th to 12th in the opening 12 laps, then spent much of the rest of the race in the top 10 before making his charge in the Super Bowl of stock car racing. Of course, if you think the idea of... [More]

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Techdirt reported today on a story that originally emanated from Broadband Reports that was just too juicy for me to pass up. The question it posed was this: Could an avian (better known as "bird") flu outbreak bring down the Internet? The reasoning? Office workers around the globe would panic and start telecommuting from home in massive quantities, and the increased demand would bring down the 'Tubes! Techdirt intimated that everybody who needs the Net is already using it at work. I gotta be blunt when I say I tend to get better bandwidth... [More]

The New York Times is reporting this morning that some old Blackberry hands...err, thumbs...are going to have to learn some new tricks. The new BlackBerry 8800 is doing away with the classic scroll wheel that helps users quickly whirl through long lists of email messages.  Instead, there's a small navigation ball that was developed for the BlackBerry Pearl, w a consumer model released last year.  In the high tech public relations sound byte of the week, the president and co-CEO of Research in Motion, the maker of the Blackberry,... [More]

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Greetings.  A quick one: If you've currently got a link to this blog, I would greatly appreciate your refreshing the link to this URL: http://www.ibm.com/developerworks/blogs/page/turbo I've been having some claiming problems with Technorati (if you couldn't tell) since we did an internal migration, and trying to practice what I preach (especially in the ShortCuts Podcasts I've recorded), I'm trying to make sure the blogosphere knows when I've written something by pinging Technorati (Technorati tags are a whole other story...Geez, can we... [More]

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I always thought the Dixie Chicks, and Natalie Maines especially, got a bum rap during the run up to the Iraq war in 2003. Apparently, so did a lot of voting members of The National Academy of Recording Arts & Sciences last night, offering up 5 of their gramophone trophies to the Chicks for their new album, "Taking the Long Way." I've been a Chicks fan for a long time...we Texans got to enjoy them playing local clubs in Deep Ellum and other parts of the Dallas/Ft. Worth Metroplex long before the rest of the world even knew who they were. And... [More]

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I'm writing this blog post in Wordperfect 5.1 for DOS. It's the greatest word processor ever written in the history of mankind, as far as I'm concerned (sorry, Lotusites). I had the diskettes from when I first started doing some serious word processing back in 1989-1990, and I was curious to see if it would still load up under WindowsXP. It did (big smile). You're probably thinking, Dude, Turbo, what gives? Wordperfect 5.1 for DOS? Are you kidding me? I'm dead serious. First, it's a keystroke-driven word processor. No mouse required. (And... [More]

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I've been trying to visit the new "Yahoo! Pipes" beta all morning to see what all the fuss is about, but I keep getting the following message: "Our pipes are clogged. We've called the plumbers." I had to laugh. If you're going to have your server clogged up, you might as well have a sense of humor about it. I'm still waiting for the "Draino" reference to appear. Apparently, Pipes is a new RSS feed aggregator and manipulator intended to send us RSS geeks into feed mashup hog heaven. But as long as the pipes are closed, I guess I'll have to... [More]

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If you've been trying to get your head around this whole idea of Web 2.0, the state of the Web, this whole participatory community social bookmarking and tagging sharing thing, watch this video on YouTube . Then watch it again. It says more in 4 minutes about the evolution of and import of Web 2.0 than I ever could in a gazillion posts. And that's kind of the point. Thanks to an old friend for sharing. Because that's kind of the point, too.

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