IBM launched a new virtual Business Center inside Second Life about a half hour ago.
The new center has six areas, including a reception area (although it's not quite as big as the reception area in Armonk), a Sales Center, a Tech Support Library, an Innovation Center, a Client Briefing Center, and a Conference Center.
Though the meeting areas may be virtual the people "manning" it are for real.
That means real IBM sales reps from around the globe, no bots allowed. Many are multilingual and their express raison d'etre is to help you out. The IBMers staffing the new office will do so during business hours in their respective countries.
If you want to buy some hardware, or software, or services, or you need help solving a particular business problem, the IBM sales avatar can work with your avatar up to the point of exchanging personal information (signing contracts, credit info, etc.) -- for now, then, you'll move on over to the 2D Web or the phone.
2D + 3D = 4CustomerD
Check out the SLurl here and let us know what you think.
ADDENDUM: You can also check out a YouTube video overview of the new IBM Business Center in Second Life...just in case you haven't had time yet to shop for some new threads for your avatar.[Read More]
Todd "Turbo" Watson -- IBM Corporation
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