turbotodd 100000388Y Visits (1353)
I'm still here in San Jose, findin' my way.
My Crackberry done gone and cracked up while I was out here in Silicon Valley land, so I zipped over to the ATT store earlier today to see if I couldn't find my way back to being able to reach out and touch someone.
My world is most certainly not currently being delivered.
The ATT store rep was very nice, but told me I had to call in to ATT phone customer support hell to get a replacement delivered.
Which proved to be very close to verging on a 15-minute interrogation.
Bad AT&T customer service. Very bad.
We'll see if my new Crackberry shows up before I check out of my hotel later this week.
But hey, it could be worse.
ATT could be told by a Texas judge that they can't sell a key product anymore, say, the iPhone!
Yes, my wacky Texas amigos are goin' all secessionist wacko again.
First, it was Texas guvner Rick Perry suggesting perhaps the Republic of Texas could be something we revisit.
Now, a Texas judge has ruled that Microsoft can't sell one of its flagship products, Microsoft Word, here in the U.S. because of patent infringement.
The Microsoft blog has all the skinny.
Apparently, the permanent injunction has to do specifically with a prior patent that covers a "method for reading XML."
Texas' Eastern District once again bolsters its reputation for being a haven for patent litigation. Yee haw.
But ZDNet's Between the Lines ain't havin' any of it, suggesting that plaintiff i4i's patent claim sounds a bit generic, and that MS already likely has a workaround anyhoo.
The claim for damages is around $277M in total.
Now would be a prime opportunity to consider downloading the very free Lotus Symphony productivity suite, just to hedge your bets.
As for me, I'm currently in my last SES session of the day downloading the fabtabulous new Enquiro B2B BuyerSphere study.
B2B marketers everywhere should download and read it carefully, pronto, if they want to really understand the emotional psychology and motivations that prospects go through when investigating high-value B2B purchases.
Or, you can continue fishing around in the dark trying to catch fish who aren't even swimming in the same pond as your current marketing behaviors.