We will cover the telecommunications ecosystem composed of service providers, network equipment manufacturers, and mobile. While the originators of the blog are from IBM Rational it will not be limited to that in scope.
Since there has been many postings in this blog regarding agility, I thought I'd join my voice to Marty's ( here and here ) and Scott ( here ). If you look at the content of the blog, we have already either touched or hinted at agility in various areas of the whole development lifecycle. Agility in idea gathering for the telecom product manager was hinted in Scott's 3 keys to an effective services offering posting. Agility in taking these ideas, determining the best one, and communicating the requirements was addressed in my own Your CSP needs... [More]
Developers in the telco industry have been leveraging agile development practices for a while but the questions are how to collect metrics in a clean way that can work for executives in building a roadmap for customers and show effectiveness of processes in place. The fact is that most agile processes require lots of metrics gather but it is all listed in concepts like burndown rates, product backlog... The issue is most people outside of the individual developers can't make use of these metrics as they are and it is a time consuming and... [More]
In my previous post , I finished with a teaser on how IBM Rational help its CSP clients by providing support for TM Forum Frameworx in its tools. Given that telecom suppliers see unprecedented demand for TM Forum's Frameworx Conformance , support for this framework should be of concern for any solution and tool provider. At Rational, do understand that TM Forum Frameworx, or NGOSS as it used to be called, is an important framework around communications service providers (CSPs). I've heard it stated many times that all major CSPs use eTOM ( E... [More]
Most managers and executives in the telco industry
understand what Lean Manufacturing brought to their manufacturing groups. The question always has been how can we make
development derive some similar benefits? The answer is agile development done
effectively offers these types of benefits. This stands in contrast to what
most executives this agile actually is which is just throwing chaos into the
process. To see this we need to look at the benefits that Lean
brought to the manufacturing process.
1) Ability to respond... [More]
Mobile enterprise applications, are typically accessing information on the back end from legacy systems that the business has spent 15 to 20 years integrating together. Many times these systems are being updated in parallel with the development of enterprise mobile apps, which gives rise to the question on how can one effectively test mobile enterprise apps, come integration time? At the end of the day, the sooner we can test our software the better. This leads to reduced defects further along the development and test cycle, which... [More]
In my previous post , I talked about how a Communications Service Provider's (CSP's) network is very much like a SCADA system and how there is a lot of data collected as part of the running of the network. I also finished that discussion with a teaser about moving the collaboration from across the telecom ecosystem to inside the company. Well, here we are... In a blog entry from last August, IBM's Craig Hayman (IBM Software Group's GM of Industry Solutions) discussed how " your business may depend on your CMO and CIO working together... [More]
Happy New Year! For the first post of the new year I wanted to turn everyone's attention to Rational's premier event Innovate 2013. We are looking for some great submissions in the area of telecommunications
Innovate 2013 : The IBM Technical Summit, which will be held June 2-6, 2013 is destined to be the event for software practitioners and product developers. Attendees will learn to improve the practices, predictability and economics of software delivery through detailed Rational education and insights into key technical trends. ... [More]
For anyone who hasn’t seen it a few days ago IBM released a
press release about a new technology advance that allows light speed connection
between chips in a server farm. This is a large step forward in the technology
of moving data inside data farms. Here is a link to the press release. You also
can find commentary in many other technical sources as well.
The question is how does this affect the telco industry?
In my view this has a huge affect long term on... [More]
You hear lots about “testing” in all industries, as testing leads to reduced defects, which leads to quality. Automation is even better as it decreases the time testing, which decreases costs, which is expensive as it can consume over 50% of the entire cost of delivering product in some industries. In the case of telcos, this means happy customers that will be repeat customers. Customer churn for service providers is prime concern in the Telco industry on a global level. In my experience, I’ve been involved in testing of a product in... [More]
A recent discussion with one of our System Architect has brought up a very interesting comparison: how telecom networks are really a big SCADA system. For those unfamiliar with the term, SCADA stands for "Supervisory, Control, and Data Acquisition". These systems are common within certain industries such as utilities (e.g., power or water distribution) and plant operations (e.g., power or manufacturing). These systems are put in place so that, from a central location (e.g., a power distribution network's control centre or a plant's... [More]
Every day, Communications Service Providers (CSPs) around the world perform a balancing act between the need for new business initiatives and technology versus the need to contain costs and ensure overall efficiency. With exploding data traffic and the ever mounting pressure to reduce spending, CSPs will be forced to find new and innovate ways to reduce expenditures while improving operational efficiency. However legacy architectures and processes, disparate systems, and outdated applications result in high maintenance costs, leading to... [More]
Have you ever thought about all the technology needed for you to connect to another person? Let's take the case of a mobile call. You use a mobile phone made by a mobile device manufacturer (MDM) to connect to your communications service providers (CSP) using equipment from one of more network equipment manufacturers (NEM). For the call to go through properly, you certainly need to rely on industry standards, and all these companies need to collaborate to ensure that all parts of the network mesh properly to complete the call. In addition,... [More]
We can be pretty picky when it comes to communications services. There are so many options today in the world of mobile and non-mobile services that we can shop around to get the best value for us. Even five years ago, we had a fraction of the options for services as well as devices which made it much easier for communications service providers (CSPs) to keep us satisfied and remain happy customers. However in the age of the empowered consumer, the CSP remains under a great stress to win our business in an ever over crowded market... [More]
Greetings, The folks from IBM Rational focused on the telecom market are launching this new blog and we invite you to join us. We are covering the ecosystem, from Communications Service Providers (CSPs) to Network Equipment Providers (NEPs) and even the mobile device manufacturers. The originators of this blog plan the product solution as well as the go to market activities for the Telecom market. Our intent is not to bore you with product pitches but to give our own views on the market and some insights to why we think the way we do. ... [More]