We will cover the telecommunications ecosystem composed of service providers, network equipment manufacturers, and mobile. While the originators of the blog are from IBM Rational it will not be limited to that in scope.
A recent discussion with one of our System Architect has brought up a very interesting comparison: how telecom networks are really a big SCADA system. For those unfamiliar with the term, SCADA stands for "Supervisory, Control, and Data Acquisition". These systems are common within certain industries such as utilities (e.g., power or water distribution) and plant operations (e.g., power or manufacturing). These systems are put in place so that, from a central location (e.g., a power distribution network's control centre or a plant's... [More]
The telco industry is changing at a rapid pace. This means the supply chain, including companies that develop cell phone parts, also need to project management whole product lines to support many different customers. This is critical to competing in this very competitive and tight industry. We see many different large companies deciding to get out of that market because of this competition. Read a new paper from our partner, 321 Gang, about how their customer leverage RTC, Rational Team Concert, for project management in this competitive... [More]
We've posted a few thoughts about quality throughout the design life-cycle for telco providers as well as equipment manufacturers. I like to think of quality as a life-cycle thing, in that testing can be done throughout the development cycle of software whether its service oriented or embedded. Some of the thoughts I've posted can be found in a previous quality post here I wanted to bring your attention to an event we are having April 18th, where you will be given an in-depth look into how Rational approaches quality, particularly in the... [More]
Since there has been many postings in this blog regarding agility, I thought I'd join my voice to Marty's ( here and here ) and Scott ( here ). If you look at the content of the blog, we have already either touched or hinted at agility in various areas of the whole development lifecycle. Agility in idea gathering for the telecom product manager was hinted in Scott's 3 keys to an effective services offering posting. Agility in taking these ideas, determining the best one, and communicating the requirements was addressed in my own Your CSP needs... [More]
Developers in the telco industry have been leveraging agile development practices for a while but the questions are how to collect metrics in a clean way that can work for executives in building a roadmap for customers and show effectiveness of processes in place. The fact is that most agile processes require lots of metrics gather but it is all listed in concepts like burndown rates, product backlog... The issue is most people outside of the individual developers can't make use of these metrics as they are and it is a time consuming and... [More]
Most managers and executives in the telco industry
understand what Lean Manufacturing brought to their manufacturing groups. The question always has been how can we make
development derive some similar benefits? The answer is agile development done
effectively offers these types of benefits. This stands in contrast to what
most executives this agile actually is which is just throwing chaos into the
process. To see this we need to look at the benefits that Lean
brought to the manufacturing process.
1) Ability to respond... [More]
Mobile enterprise applications, are typically accessing information on the back end from legacy systems that the business has spent 15 to 20 years integrating together. Many times these systems are being updated in parallel with the development of enterprise mobile apps, which gives rise to the question on how can one effectively test mobile enterprise apps, come integration time? At the end of the day, the sooner we can test our software the better. This leads to reduced defects further along the development and test cycle, which... [More]
In my previous post , I talked about how a Communications Service Provider's (CSP's) network is very much like a SCADA system and how there is a lot of data collected as part of the running of the network. I also finished that discussion with a teaser about moving the collaboration from across the telecom ecosystem to inside the company. Well, here we are... In a blog entry from last August, IBM's Craig Hayman (IBM Software Group's GM of Industry Solutions) discussed how " your business may depend on your CMO and CIO working together... [More]
Happy New Year! For the first post of the new year I wanted to turn everyone's attention to Rational's premier event Innovate 2013. We are looking for some great submissions in the area of telecommunications
Innovate 2013 : The IBM Technical Summit, which will be held June 2-6, 2013 is destined to be the event for software practitioners and product developers. Attendees will learn to improve the practices, predictability and economics of software delivery through detailed Rational education and insights into key technical trends. ... [More]
You hear lots about “testing” in all industries, as testing leads to reduced defects, which leads to quality. Automation is even better as it decreases the time testing, which decreases costs, which is expensive as it can consume over 50% of the entire cost of delivering product in some industries. In the case of telcos, this means happy customers that will be repeat customers. Customer churn for service providers is prime concern in the Telco industry on a global level. In my experience, I’ve been involved in testing of a product in... [More]
Every day, Communications Service Providers (CSPs) around the world perform a balancing act between the need for new business initiatives and technology versus the need to contain costs and ensure overall efficiency. With exploding data traffic and the ever mounting pressure to reduce spending, CSPs will be forced to find new and innovate ways to reduce expenditures while improving operational efficiency. However legacy architectures and processes, disparate systems, and outdated applications result in high maintenance costs, leading to... [More]
With the Nokia Lumina 920 (Windows mobile OS) getting some
good reviews and BlackBerry 10 (due out in Q1 2013) getting some good early
reviews involving its browser the question is, will this help break up the
Android and iOS domination of the cell phone sales . An answer may come from
whether or not the CSPs decide to help promoting these phones in their stores
(virtual or physical), since many people buy through discounts and promotions
from their CSPs. The first question is why would the CSPs be interested given
the extra investment... [More]
Have you ever thought about all the technology needed for you to connect to another person? Let's take the case of a mobile call. You use a mobile phone made by a mobile device manufacturer (MDM) to connect to your communications service providers (CSP) using equipment from one of more network equipment manufacturers (NEM). For the call to go through properly, you certainly need to rely on industry standards, and all these companies need to collaborate to ensure that all parts of the network mesh properly to complete the call. In addition,... [More]
We can be pretty picky when it comes to communications services. There are so many options today in the world of mobile and non-mobile services that we can shop around to get the best value for us. Even five years ago, we had a fraction of the options for services as well as devices which made it much easier for communications service providers (CSPs) to keep us satisfied and remain happy customers. However in the age of the empowered consumer, the CSP remains under a great stress to win our business in an ever over crowded market... [More]
Greetings, The folks from IBM Rational focused on the telecom market are launching this new blog and we invite you to join us. We are covering the ecosystem, from Communications Service Providers (CSPs) to Network Equipment Providers (NEPs) and even the mobile device manufacturers. The originators of this blog plan the product solution as well as the go to market activities for the Telecom market. Our intent is not to bore you with product pitches but to give our own views on the market and some insights to why we think the way we do. ... [More]
In order to support the burgeoning demand for innovative, cloud/mobile applications, Communications Service Providers (CSPs) are undertaking business transformation projects to provision and activate service features on the fly, add bandwidth, bill for content, track customer usage, monitor service performance, and ensure revenue capture. Given such software-intensive environments, including those for the future Software-Defined Network/Network Function Virtualization (SDN/NFV) environments, the telecommunications industry is now seeing a... [More]
Is your communications-related company becoming larger and more distributed? Having a hard time setting consistent processes company-wide? If organizational growth is not managed effectively, both company-wide and with external vendors, break-downs are inevitable resulting in service outages or even more catastrophic results. Integrated Architecture is a solution to this industry-wide challenge, providing a means to manage the processes within your organization. Join us in a two-part webcast series as we learn how to implement a prescriptive... [More]
Service outages and system downtimes have a direct adverse effect on consumer satisfaction. That's why for telecommunication companies, developing and building resilient services is especially important. In this podcast, listen in as we discuss the importance of resilient services and what to keep in mind as companies aim to develop resilient services.
Listen as Tolla and I discuss the concept of resilient services and the importance of integrated architecture to resiliency.
For more information on resilient services,... [More]
Faced with the pressures of empowered consumers and fierce competition, communication service providers (CSPs) need to constantly optimize the services they deliver to their customers. CSPs are forced to continuously update customer-facing applications and internal IT applications that improve performance. By capturing the benefits of continuous deployment, CSPs can not only streamline their deployment of applications, increasing efficiency and speed, but also improve coordination and integration across both internal and external application... [More]
For telecoms to offer a new upgrade for customers many different teams have to be brought together so they can work effectively as one team. This involves bringing together a team consisting of various engineering groups and development teams, as well as involving partners outside the organization. This webinar will present solutions to ensuring that requirements are met and the desired product is delivered in a timely manner.
Watch the IEEE Spectrum Webinar: Delivering the Next New Upgrade for Telecoms Smoothly Sponsored by IBM
Join us for Part 2 of our Transforming Operations for Telecommunication Series
Information Framework: The key to reducing time, cost, and risk associated with today's business transformation initiatives
In today’s world of e-commerce, M2M, and cloud services, it’s critical for development and operational processes to embrace and account for these trends or risk failure.
Development processes for telecommunications typically include a mix of information and data models, internally developed software,... [More]
Ever since I bought my husband a chromecast for Christmas last year, our TV has gotten quite a bit of usage through streaming. And so when it came to this year's Superbowl Party, we decided to put our internet and streaming capabilities to the test. I was pleasantly surprised by the fluidity of the streaming and the whole family watch the entire program with very little hiccups. Even more impressive was the fact that for a brief hiatus, when our dog accidentally tripped over the router cable, we used our smartphone as a hotspot and the... [More]
Communication Service Providers face many challenges in defining, building, and deploying complex software-based systems. IBM Rational telecom solutions and tools are used successfully by various organizations within communications service providers to address their unique challenges in the definition of their products and in the construction and delivery of the software required by such systems. Speakers, Glenn Hughes and Kimberly Gist.
Listen here -> http://www.ibm.com/software/rational/podcasts/2013/#285
On December 18th we will host part 1 of our Transforming Operation series
Part 1: Managing Outsourcing in Telecommunications
Communications Service Providers are large users of outsourcing to help them in their software development efforts – and this trend is continuing, especially with the availability of lower-cost, overseas software development firms and crowd-sourcing. But how do you ensure requirements are met and the software is delivered in a timely matter with the expected quality? IBM Rational’s... [More]
IdeaJam begins Monday September 30 - https://voicejam.ideajam.net
IdeaJam is a place where you can share your ideas about Rational Products and Solutions. When you post an idea, others can Like or Dislike the idea and provide comments. Popular ideas will bubble to the top.
There is an industry focused theme which will discuss topics such as compliance needs, inhibitors, standards, and of course other input you may want to provide.
We want to hear from you.
Make your opinion count!
Communications service providers (CSPs) have a history of adopting agile methods in their development of software-intensive products. However, the adoption of these methods, especially when continuous integration is involved, are impeded with old approaches to the deployment of these solutions to test labs and, finally, to the running system. In addition, test labs are expensive to setup and run and their preparation and usage can be restricted and time consuming. As well, the ability to respond in a timely manner to requests from the... [More]
In my last posting, back in March, I was talking about Agility Everywhere and how we needed agility across the complete lifecycle. And all that was before IBM announced it was acquiring UrbanCode .
Since then, it's been busy in the world of DevOps . Granted, we had a solution prior to that acquisition, with the ability of modeling deployments using the IBM Rational Software Architect Extension for Deployment Planning, the IBM Rational Automation Framework, Build Forge, and the integrations with the Tivoli products. However, with the... [More]
In my previous post , I finished with a teaser on how IBM Rational help its CSP clients by providing support for TM Forum Frameworx in its tools. Given that telecom suppliers see unprecedented demand for TM Forum's Frameworx Conformance , support for this framework should be of concern for any solution and tool provider. At Rational, do understand that TM Forum Frameworx, or NGOSS as it used to be called, is an important framework around communications service providers (CSPs). I've heard it stated many times that all major CSPs use eTOM ( E... [More]
For anyone who hasn’t seen it a few days ago IBM released a
press release about a new technology advance that allows light speed connection
between chips in a server farm. This is a large step forward in the technology
of moving data inside data farms. Here is a link to the press release. You also
can find commentary in many other technical sources as well.
The question is how does this affect the telco industry?
In my view this has a huge affect long term on... [More]