IBM Support

What's new in August 2017

Technical Blog Post


Abstract

What's new in August 2017

Body

Search for sessions the moment you access Tealeaf on Cloud

We added Session search to your landing page.  No navigation required!  And did we mention, that the text you searched on is highlighted in the session replay.

 

image

 

Customer interactions easier to detect in Session Replay!

We are continuing to improve Session replay for you!

Using overlay technology, highlighting is implemented on a separate plane.  This avoids potential conflicts with your css files, thereby improving replay fidelity.

By using a blue pulsating circle as the highlighting mechanism, it's easier than ever to track and assess a visitor's interaction with your web application.

 

image

 

Reporting just got easier

A redesigned report builder interface applies a cleaner, graphical approach to view report data by chart type.

With your report displayed in the view area, simply select from the chart type icons at the bottom of the navigation panel to change your view.

 

image

 

Improvements to Alerts user interface

 

We've made User Interface (UI) improvements to the existing steps in the Alert creation process. We adjusted the wording and terminology used to describe how an alert should fire and when users should be notified.

 

image

 

And in case you're wondering what happened to Alert Reset, we moved it to step 3 and it's now called Resume alert processing.

Here is step 2:

 

image

 

Here is step 3:

 

image

 

Tag administration just got easier!

Administrators can now delete tags directly from the navigation panel in the Event Manager.  Simply find the tag listed in the Event Manager navigation panel and click the trash can icon next to it.

This new feature is only available to those who have org admin permissions.

 

image

 

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSES6Y","label":"Tealeaf Customer Experience on Cloud"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":"","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

UID

ibm11122453