FLRT Lite is a quick way to check recommended levels for your Power hardware and software products.
FLRT Lite currently supports the following products:
General Parallel File System
....and much more!!!
Go to Fix Level Recommendation Tool - FLRT - http://www.ibm.com/support/customercare/flrt
then from the navigation, click FLRT Lite
Just select the product and you will immediately get a list of... [More]
As a follow up to our May 28 blog post, New Power firmware path in Fix Central , we are announcing the release of two IBM Electronic Support YouTube Channel videos on the same subject.
This video describes how to find and download HMC fixes from the IBM Support Portal, based on the level of system firmware that you are installing.
How to Download HMC fixes based on the System Firmware
The FLRT team continues to make improvements!
While development is progressing nicely for the next FLRT release, the FLRT content team has been enhancing the "FLRT resources" and other helpful content for our clients.
New help for scripting
With the advent of multiple LPAR support and the ability to save an inventory file to upload back to FLRT, we wanted to improve the scripting capability for those who want to automate FLRT reporting. The help has been updated to include two new sample scripts, one that includes... [More]
In addition to the helps for using the Fix Level Recommendation Tool
(FLRT) that you can find on the FLRT web site, you can now get help in a
new video. This YouTube video demonstrates the basics of using FLRT and
also shows how to use new features, such as getting a report for
multiple LPARs and using a saved inventory file to populate the fields
on the FLRT input page.
If you haven't used the latest FLRT yet, visit the site and check it out:
Fix Level Recommendation Tool
And follow... [More]
you know that you can decide which modules appear on each of the
Support Portal pages? When you sign in you can customize each page by
removing, adding, and rearranging the modules in the middle of the page.
First, sign in to the IBM Support Portal using your IBM Web ID. To remove, move, or resize a module already on the page, use the controls in the title bar of the module. The Customize menu on the right side of the page gives you the option to select other modules for the current... [More]
IBM Support Portal is a
unified, centralized view of all technical support tools and
information for IBM systems, software, and services worldwide. The
IBM Support Portal is your gateway to all of your technical support
The first time you access the Support Portal, the Quick Start page
helps you select one or more products and the page that represents
the task you want to complete. The products selected will determine
the content displayed on all portal pages. Select Continue
when you are ready to view information... [More]
Ken Buckingham works in STG, Client Enablement & Systems Assurance as a client advocate, driving adoption and awareness of electronic support services.
The IBM Support Portal, your gateway to all of your technical support needs for IBM products, displays content based on the products you select as active in the portal view. You can view content for one product or up to ten products at one time. Selecting at least one product optimizes your Support Portal experience. Quick Start Page The first time you access the IBM Support... [More]
Want to find the most recent discussion threads related to your IBM product? Looking for a forum or user group? Tired of going to multiple websites? Then check out the enhancements we've made to the Communities page on the IBM Support Portal. The Recent community activity module aggregates discussion threads and article posts from multiple channels into one easy-to-find location. This new module provides a single view of social media activity across blogs, Twitter, forums, and other channels for your selected products, giving you a quick view... [More]
For many years, the IBM eClient Support Tools team in Austin, Texas,
has been working hand-in-hand with IBM Linux Technology Center teams in
both the United States and Brazil to provide a web site that contains a
set of tools for users running Linux on IBM Systems with POWER-based
The Service and productivity tools for POWER Linux users
site began by providing several diagnostic tools, often called RAS
tools (Reliability, Availability, Scalability), for supported Linux
distributions on IBM Power Systems.... [More]
Today I will focus on how to best use SR ( Service Request
) to report STG Software problems to the IBM support organization. To
get the most out of SR you should understand how to find the help
information needed to accomplish your task of opening a new service
request, or viewing existing service requests. The starting point for
any questions for SR should be the “ Help ”
tab which will take you to an extensive list of help pages. These pages
describe how to access SR, using SR, how to manage your SR
The IBM Electronic Support user experience team is currently recruiting clients to participate in design reviews and usability testing of future enhancements to IBM Support Portal, Fix Central, My notifications, Service Request, and other online tools. There are several opportunities to share your ideas and provide feedback: Drive requirements for the future The IBM Electronic Support Client Advisory Panel meets every other month to focus on a specific topic related to electronic support. Sessions in 2012 covered Support Portal Adviser,... [More]
IBM FLRT evolved to its present form in part because the development team listened to what FLRT users wanted.
Then: A little history
In 2006, IBM FLRT (pronounced “flirt”), the Fix Level Recommendations
Tool, began providing fix level and cross-product compatibility
recommendations for IBM Power servers for system firmware, HMC, AIX,
VIOS and a few High Performance Computing (HPC) products. Input of
product levels at FLRT's web-based interface produced a recommendations
report. The new FLRT team thought... [More]