Welcome to Inside Systems Support!
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Welcome to the STG Electronic Support blog. This blog is intended for
clients, business partners, and IBMers who use, maintain, and support
products from Systems & Technology Group. We plan to share
information pertinent to keeping your systems running smoothly,
including the latest news about electronic support tools and resources
available to help you maintain your environment. These tools and
resources include the IBM Support Portal, Fix Central, My notifications,
Call Home technologies, Technical Support chat, and more! Want to learn
more about the tools and resources available? Visit ibm.
Follow our blog to get the latest news and education available to leverage the online tools provided to make your job easier. Learn about features that enable you to customize and personalize your web experience. Find out how to configure your systems to automatically send events to IBM support so we can start diagnosing your problem before you even know you have one!
The authors for this blog will come from different areas in IBM. We have electronic support and web design professionals ready to share their hints and tips for using online tools to prevent problems and to help resolve those you do encounter. As we build the community, we will recruit others to contribute and share their knowledge with you.
Get started with IBM Electronic Support today by visiting support.ibm.com.
Jennifer Raisig, Manager, STG Electronic Support Enablement. Jennifer is an user assistance professional and focuses on usability improvements to the IBM websites to give you a better experience