POWER 8 Servers - QR codes and Customer Replacement Unit (CRU) videos
esupport 060000D5Y9 Visits (3011)
IBM recognizes the growing adoption of mobile devices by our customers and support POWER8 servers using Quick Response Codes. All POWER8 servers are shipped with a QR Code fixed to the server.
In Addition to the use of QR Codes, IBM has also created Customer Replacement Unit (CRU) videos to aid customers with servicing and replacing parts on their POWER8 servers. They are available on YouTube
These are new and exciting new tools for clients already familiar with IBM’s electronic support tool, such as Support Portal, Service Request and Fix Central.
Thanks for listening!
Mike Davis is the Power Electronic Support brand representative and Project Manager in Austin, TX.
He has extensive experience with the Power servers and Application development from his 24+ years spent in support and development.